Operations Manager

Há 5 dias

Rio Grande do Sul, Brasil Zelh Tempo inteiro

**About us**:
Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for an

Operations Manager - **International Air & Ocean Freight** for the US logistics company.

**Responsibilities**:

- Team & Department Management
- Directly manage a team of 5-6 operations staff across Ocean Import/Export and Air Import.
- Report directly to the VP of Operations, assisting in departmental growth and performance management.
- Conduct monthly operations reporting; assist with AR/AP review, WIP/accrual management, and monthly financial close.
- Ensure strong account control and profitability, with focus on maintaining healthy margins.
- Support sales and operations with new client onboarding, ensuring SOPs are created, implemented, and adhered to.
- Act as first point of escalation for client operational issues and maintain ongoing client communication.
- Collaborate with overseas agents on development programs and process improvement.
- Individual Operational Responsibilities
- Personally manage approximately 15-20 Air Export and 5 Ocean Export shipments simultaneously (20-25 active files in CargoWise grid).
- Ensure timely, accurate execution of all assigned shipments, including documentation, compliance, and financial reconciliation.
- Minimum 5 years’ experience managing freight forwarding operations teams (preferably with a mid - to large-sized forwarder).
- Proven leadership skills with ability to manage staff performance and departmental KPIs.
- Proficiency in CargoWise (mandatory).
- Strong command of English (verbal and written).
- Spanish language skills a strong plus.
- High proficiency with Microsoft Outlook/Teams/OneDrive, as well as Dropbox

Desired Competencies:

- Strong financial acumen: ability to monitor margins, accruals, and profitability.
- Detail-oriented and process-driven with a focus on compliance and client satisfaction.
- Ability to thrive in a fast-paced, high-volume international logistics environment.
- Experience assisting senior leadership with operational strategy and continuous improvement.

**Working conditions**:

- Work schedule: Monday-Friday - 6 am - 2 pm EST
- Remote eligibility
- Competitive Salary in USD
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- Opportunity for career growth and cross-training in air imports or other roles within the company.
- Supportive and collaborative team environment.

  • Operations Manager

    Há 5 dias

    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Operations Manager

    1 semana atrás

    Rio Novo do Sul, Brasil InvesTechs LLC. Tempo inteiro

    InvesTechs is a performance-focused marketing automation company generating high-net-worth investor leads for real estate investment funds and premium services. We are in the process of merging with Raise Ai, a cutting-edge tech and CRM solutions provider focused on smart onboarding, automation, and campaign performance systems. Together, we’re building a...

  • Sales Operations Manager

    2 semanas atrás

    Campo Grande, Brasil Lunajoy Health Tempo inteiro

    Join to apply for the Sales Operations Manager role at LunaJoy HealthJoin to apply for the Sales Operations Manager role at LunaJoy HealthGet AI-powered advice on this job and more exclusive features.This range is provided by LunaJoy Health.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...

  • Sales Operations Manager

    4 semanas atrás

    Rio de Janeiro, Brasil LunaJoy Health Tempo inteiro

    Join to apply for the Sales Operations Manager role at LunaJoy Health Join to apply for the Sales Operations Manager role at LunaJoy Health Get AI-powered advice on this job and more exclusive features. This range is provided by LunaJoy Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay...

  • Product Operations Manager-sb

    Há 6 dias

    Rio Grande do Sul, Brasil Paycor Tempo inteiro

    **Product Operations Manager-SB (2nd Shift)** Remote, Belgrade 2nd Shift (1-10pm CET) At Paycor, ambition meets opportunity Paycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor’s culture is the key driver of our success. Every day, our associates...

  • Logistics Operations Manager

    2 semanas atrás

    Rio Branco, Brasil Bebeelogistics Tempo inteiro

    **Job Description:** We are seeking a seasoned Logistics Operations Manager to drive the execution of our 3PL services.The ideal candidate will be responsible for coordinating the transportation and customs clearance of goods from the country of origin to our warehouse facilities.This includes managing inbound and outbound operations, ensuring timely and...

  • Country Operations Manager

    1 semana atrás

    Sapucaia do Sul, Brasil Trantor Tempo inteiro

    Country Operations Manager – LATAM Location: Brazil/ Remote Job Type: Full-time contract About Trantor Inc Trantor Inc. is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital...

  • Business Operations Manager

    2 semanas atrás

    São Bernardo do Campo, Brasil Chainlink Labs Tempo inteiro

    Join to apply for the Business Operations Manager role at Chainlink LabsJoin to apply for the Business Operations Manager role at Chainlink LabsAbout UsChainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web.Chainlink is the industry-standard platform for providing access to...

  • Operations Senior Manager

    1 semana atrás

    Rio de Janeiro, Brasil Subsea 7 Tempo inteiro

    The Brazil Operations Manager is responsible for the management of the Operations Department, covering the Marine Operations, Brazil offshore staffing, Offshore logistics and Marine logistic bases departments. The Brazil Operations Manager is responsible for supporting the projects operations activities to guarantee a safe & efficient execution of our...

  • Project Manager

    4 semanas atrás

    Rio Grande, Brasil Trivium Group Tempo inteiro

    🚀 Project Manager – Operational Excellence 🚀📍 100% Remote | ⏳ Full-Time | 🌍 Work with a Global TeamWe’re looking for a driven Project Operations Manager to bring order, discipline, and results to our Sales and Marketing teams — and beyond.Join our award-winning team! Ranked #170 on the Inc. 5000 list and recognized as a Clutch...