Program Manager

**Career Area**:
Technology, Digital and Data

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- Don’t forget to include a resumé in English in your profile in Workday**

**Job Summary**:
We have a great position in the Global Planning and Demand Management group to provide leadership to our suite of digital products and supporting processes in order management. This role will have the opportunity to support machine distribution by influencing and recommending the right business decisions, leading and supporting our digital product teams as well as interacting with many organizations within the Caterpillar enterprise. In the position you will also be the digital product owner for our Multi-source Facility tools which supports machine ordering with routing orders and various other functions. This position interacts with and presents to certain senior leadership, project teams, as well as the many internal customers within Caterpillar. In the end, project execution and delivery of all related activities rests with your leadership.

**What You Will Do**:

- Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.
- Directing and motivating project team.
- Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
- Monitoring project results for significant deviations. Ensuring adherence to quality standards and processes.
- Engage in process development and implementation which includes data, systems, policies and workflow.
- On-going support and development of digital products that require both deep process and solution understanding to lead future product success

**What Skills You Will Have**:
**Planning: Tactical, Strategic**:

- Develops, refines, and communicates tactical plans for own responsibilities.
- Provides the right level of detail as input for strategic plan development.
- Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
- Ensures attention to the detail and dependencies of existing departmental-level plans.
- Plans for allocation of resources in line with unit goals, technical and business objectives.
- Ensures the planning process is integrated with the overall business plan.

**Project Administration**:

- Reports dependencies, conflicts, and completion date status to project management team.
- Develops cost-benefit analysis; tracks and reviews actual costs vs. planned.
- Helps others to develop in-depth knowledge of project administration software.
- Makes sure project problems are surfaced and reported to appropriate project personnel.
- Implements planned and ad-hoc communications to and from affected parties.
- Monitors progress and generates project variance analysis reports.

**Decision Making and Critical Thinking**:

- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

**Implementation**:

- Designs a department's implementation strategy while considering issues such as budget, time, technology and human resources.

**Basic Requirements**:

- Bachelor’s degree
- English Pre Advanced