Analyst, Booking Operations

Analyst, Booking Operations
Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**

The Analyst, Bookings Operations will be responsible assisting the Bookings Operations team with opportunity management, monthly reviews and reconciliations, the monthly and quarterly close process, to ensure corporate and compensation bookings data is being reported correctly and accurately.

**What you’ll be doing**

Data Exploration, Reporting & Analytics
- Explores data within various files to determine trends, correlations and causal relations between variables
- Creates recurring and ad hoc reports, using insights from data exploration to build semi-comprehensive reports with visualizations and insights
- Reaches out to our internal customers (sales teams) to clarify requests, and responsible for exception reviews and escalation of complex issues, as needed, to ensure timely resolution of requests
- Makes recommendations of what data should be explored and debriefs internal team
- Explains data/findings to clients and answers questions
- Assist in periodic audits of data within business systems/platforms
- Performs follow-up checks to ensure data quality and accuracy for accounts and/or bookings and churn data
- Delivers required data and creates pre-defined reports as per defined schedule
- Delivers reports to stakeholder group and answers questions pertaining to the report
- Performs ad hoc modeling and analyses to address semi-complex, open ended issues/questions

Sales Ops Support
- Supports sales organization in any and all opportunity and account management related matters
- Investigates issues, escalates as needed and provides response to sales teams on inquiries as requested, ensuring issue and error resolution in a timely manner

Program Support / Implementation
- Keeps company in compliance with SOX and other statutory requirements
- Partners with team members and other internal departments (HR, finance, IT, etc.) to ensure data integrity and consistency
- Identifies ways to streamline/automate existing and new processes
- Participates in the communication and roll-out of sales incentive programs
- Help streamline, automate, and improve end-to-end booking and churn reporting processes
- Proactively identifies process improvement opportunities to streamline/automate existing and new processes

**What we’ll expect from you**
- Must be fluent in English
- Prior work experience, with a progressive track record, in Finance, Accounting, Statistics, Mathematics, Data Science, or other highly analytical fields is required
- Siebel, Xactly/Incent, Tableau & Anaplan experience preferred
- Microsoft Office skills / Advanced Excel
- Bachelor's Degree required

**Why Equinix**

Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.