Channel Deal Operations Administrator

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What you'll do**:
This position is an individual contributor role reporting to VP, Customer Success Strategy & Operations.

**Responsibility**
- Review, validate and approve partner submissions for new deals, and convert into opportunities
- Own quote creation and management
- Obtain proper approvals for quotes and ensure information is transmitted correctly to associated parties
- Ensure Order Form is correct and submitted to partners
- Steward this process from beginning to end, ensuring timely handoffs and performing timely operational procedures
- Ensure Purchase Order information is correct and aligned with the Quote or Order Form
- Assist Revenue Operations as needed with timely and necessary updates
- Coordinate cross functionally with different personas in the process
- Support Sales, Account management, Channel Managers and Partner Operations in ensuring the opportunities are maintained correctly and quotes are performed accurately and timely
- Strive to ensure Opportunities have correct and strictly accurate data quality
- Help drive quicker and tighter deal time by reducing errors and inconsistencies within various touchpoints of the process

**Job Designation**:
**Hybrid**:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)


Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

**What you bring**:
**Basic**
- 2+ years working in sales back office roles - quoting, order processing etc.
- Fluent in English, both verbal and written
- Salesforce experience required
- CPQ and Quoting experience
- Understanding the basics of Leads and Opportunities and the sales operational cycles around them

**Preferred**
- Familiarity with opportunity management
- Working understanding of the channel space (Resellers, Distributors, ISV and SI)
- Understanding of the Channel Resell cross functional team structure - Channel Management, Sales, Partner Operations, Revenue Operations
- Apttus + CPQ + Order Form/Purchase Order experience
- Understanding of the overall Reseller-Distributor channel business
- 1+ years of experience working with Deal Registrations

**Life at DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your career with coaching, online courses and education reimbursements.**Compassionate care leave**:

- Paid time off following the loss of a loved one and other life-changing events.