Head of Sales Hiring Operations

**Company Description** Welcome to the good side of tech**

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of _making the healthcare experience more human?_

**Docplanner at scale**

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.
**Job Description** Who we are**

**Why you are here**

**️What you will do**
- Impact business people processes. The goal is to influence business** **leaders to shape the environment in which Sales Reps operate to maximize EVP and business performance.
- Innovate in TA stack, AI and process. Introduce or modify tools and processes to better serve business needs and faster/more efficiently reach the desired TA KPIs.
- Manage tools supporting TA. The goal is to understand where overlap exists between tools, where functionality is missing or underutilized and how to connect tools to provide the desired TA lifecycle.
- Develop training materials and process documentation. The goal is to enable TAs and HMs to use processes and tools properly so that TA process participants receive great experience.
- Lead TA data, budgeting and reporting. Ensure that data is captured efficiently for continuous improvement measured with TA process metrics, team effectiveness and stakeholder satisfaction.

**Qualifications** What makes you a strong fit**
- Proven experience in Talent Hunting within fast-paced, high-growth environments, ideally with a focus on selection in sales functions.
- Deep understanding of the sales organization, including the structure, rhythm, and typical personality profiles of salespeople.
- Skilled in optimizing the TA stack, assessing tool effectiveness, and ensuring compliance across global organizations.
- Think through the cause - effect logic to build smart plans, design team capacity, manage expectations of business leaders and organize own and team’s work efficiently.
- Influence Change with Data-Backed Insights demonstrating the value and ROI of improvements to stakeholders.
- Project management and process improvement excellence to track and enable in a disciplined way tens of initiatives being carried out in parallel by team members in multiple teams.
- Being hands on and detail oriented to ensure that teams work seamlessly according to our best practices.

**Extra Credit**:

- You speak one additional language amongst the following: Portuguese, Spanish, Italian, Polish

**Additional Information** Your metrics that matter**
- Reach 95% of Sales start date plan predictability (shared with PX and Sales Heads of markets)
- Reach 70% of PSR 6 month cohort retention (shared with PX and Sales Heads of markets)
- Reach reporting accuracy of 99% on relevant TA metrics
- Have positive trend on internal TA metrics such as source of hire optimization including inbound and outbound channels, Quality of Hire and recruiter productivity

**What will you get in return?**

**Let’s talk money**
- Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
- Share options plan after 6 months of working with us

**True flexibility and work-life balance**
- Remote first in one of our legal entities or hybrid work model in one of our office locations;
- Flexible working hours;
- Paid time off according to your location of work;
- Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

**Health comes first**
- Health insurance according to your location of work:

- Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.