Chinese and English) Customer Support Consultant, Emails/live Chats

Há 5 dias

São Paulo, Brasil SupportYourApp Tempo inteiro

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies

**What you need to succeed in this role**:

- **Native Chinese** and English upper intermediate (B2 level)
- At least **6 months of experience** in a customer support role
- Interest in crypto or stock exchange
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- Experience with CRM systems
- Experience in crypto/finance
- Experience with Salesforce or Zendesk

**Benefits and Perks**:

- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who are we?**

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER

  • Customer Support Consultant

    4 semanas atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    (American English) Customer Support Consultant (LATAM, remotely) (American English) Customer Support Consultant (LATAM, remotely) Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of...

  • Customer Support Consultant, emails/live chats

    1 semana atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$30.000 - US$60.000 por ano

    Passionate about the world of video games? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join ourteam as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your...

  • Customer Support Consultant, emails/chats

    Há 7 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$80.000 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Customer Support Specialist

    3 semanas atrás

    São José dos Pinhais, Paraná, Brasil Bonsai Tempo inteiro

    About BonsaiBonsai is the all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to time tracking, invoicing,...

  • Customer Support Consultant, crypto

    3 semanas atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Overview Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

  • Oracle Forms

    3 semanas atrás

    São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Oracle Forms & Reports Support Consultant Oracle Forms & Reports Support Consultant 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from GeorgiaTEK Systems Inc. Account Manager | MSP | VMS | ATS | Staff Augmentation | Talent Acquisition and Retention | Mentoring/Coaching...

  • Customer Support Consultant, crypto

    2 semanas atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Customer Support Agent

    4 semanas atrás

    São Paulo, São Paulo, Brasil Invisible Agency Tempo inteiro

    About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview We are looking for a bilingual, customer-oriented support agent fluent in English and Spanish. This role requires addressing customer inquiries via phone, email,...

  • Native Japanese) Customer Support Consultant, Emails/chats

    1 dia atrás

    São Paulo, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

  • Customer Support Specialist

    1 semana atrás

    Sao Paulo, Brasil BETMASTER Tempo inteiro

    **BETMASTER **is a successful iGaming group of companies, with offices in numerous countries is now looking for a Customer Support Specialist. We make our products simple and convenient for our users. We design product functionality with complex mechanics, and constantly review our methods of operation that are familiar to the market - while striving to be...