Intern, Delivery Operations

Há 23 horas

São Paulo, Brasil Rockwell Automation Tempo inteiro

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description

Internships within Lifecycle Services (LCS) provide a unique opportunity to develop engineering, analytical, and customer-centric skills while gaining hands-on experience. This is an on-site role requiring collaboration across various teams and exposure to the Lifecycle Services business unit at Rockwell Automation.

Your Responsibilities
- Collaborate with various teams within the Delivery Operations Group on daily activities and special projects.
- Support small projects by performing less complex activities in collaboration with Global Engineering and Business Services (GEBS).
- Prepare the area and equipment for Factory Acceptance Tests (FAT) and provide support during these tests.
- Control, prepare, and ensure the proper functioning of equipment commonly used by Field Service Engineers (FSE).
- Assist project managers by updating project documents such as timesheets and others.
- Handle back-office activities, including:

- Create shopping carts.
- Follow up on customer surveys.
- Create dashboards and update KPIs.
- Support the training team with logistics, including room arrangements, scheduling, managing coffee breaks, leasing computers, and other related activities.
- Develop a talent pipeline for the field services organization.
- Gain educational opportunities and insights into Rockwell Automation and the Lifecycle Services business unit.

The Essentials - You Will Have
- Currently enrolled in a related Bachelor’s or Master’s degree program (e.g., Administration or Electrical Engineering), with graduation expected in at least 2 years.
- Excellent verbal and written communication skills to effectively collaborate across departments.
- Professional drive, adaptability, and a strong desire to learn and contribute to team success.

The Preferred - You Might Also Have
- Demonstrated commitment to delivering high-quality customer service.
- Strong analytical skills with the ability to approach challenges using innovative solutions.
- Knowledge of Power BI and the Office 365 suite.

Supervisor: TERRITORY SERVICES MANAGER

Work Model - Hibrido

LI-Hybrid

LI-VP1
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace._

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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