Community Manager
Há 2 dias
We are looking for an experienced full time/remote Community Manager to join us and help us grow our vibrant community.As a full time/remote Community Manager at our company, you will be responsible for managing our community on Discord. The primary goal is to foster a positive and engaging environment for our members and followers whilst keeping them informed about our initiatives. Proficiency in English and understanding of gaming and Web3 technologies is a must for this role.
**Key Responsibilities**:
- **Community Engagement**: Interact with our community on Discord. Respond to comments and queries in a timely manner, and monitor customer reviews.
- **Content Creation**: Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news). Organize regular community events and initiatives to keep members engaged and informed.
- **Community Growth**: Implement strategies to grow and expand our community on Discord platforms. This may include partnerships, promotions, or collaborations.
- **Community Moderation**: Oversee and control the conversation within the community to ensure guidelines and rules are adhered to. Manage conflicts and handle community disputes diplomatically.
- **Feedback Analysis**: Monitor and report on feedback and online reviews from the community. Liaise with the team to ensure community feedback is acknowledged and considered in our products/services development.
- **Web3 Ecosystem Understanding**: Utilize understanding of gaming industry and Web3 technologies to guide, educate, and inform our community. Provide updates and news about the impact of the Web3 ecosystem on our projects.
- **Performance Tracking**: Monitor and analyze the success of community engagement (e.g., return on investment and member acquisition), using community engagement tools, social media marketing tools, and Google Analytics.
**Requirements**:
- Excellent verbal communication skills in English
- Excellent writing skills
- Knowledge of online marketing and marketing channels
- Attention to detail, critical-thinker and problem-solver
- Ability to identify and track relevant community metrics
- Experience with gaming trends, Web3 and blockchain technologies is a plus
- Ability to interpret website traffic
- Knowledge of Discord and social media best practices
- Good interpersonal and mediation skills
As a full time/remote Community Manager, you will have the opportunity to work closely with our team, learning from our experienced community managers while making a significant contribution to our online community.
**Salary**: R$2,474.00 per month
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