Empregos atuais relacionados a Data Insights Manager Customer Experience Insights - São Paulo SP - Wellhub
-
Data Insights Manager for Customer Experience
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeDataInsights Tempo inteiro R$93.320 - R$121.477Job Title: Customer Experience Data Insights ManagerWe are seeking a seasoned data insights professional to join our Business Transformation and Customer Experience Insights team in São Paulo. As a key member of our organization, you will play a pivotal role in shaping our customer experience strategy by leveraging data-driven insights to inform business...
-
Insights Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Unilever Tempo inteiroINSIGHTS MANAGER - Food Solution (WL2A/B)Business Context:UFS (Unilever Food Solution) is the Out of Home refreshment and food service division and one of the world's leading foodservice companies (across 72 countries).The ambition is to support, inspire and progress chefs as well as food & beverage managers around the world to create delicious and healthy...
-
Insights Manager
1 semana atrás
Sao Paulo, Brasil Unilever Tempo inteiroINSIGHTS MANAGER - Food Solution (WL2A/B) Business Context: UFS (Unilever Food Solution) is the Out of Home refreshment and food service division and one of the world's leading foodservice companies (across 72 countries). The ambition is to support, inspire and progress chefs as well as food & beverage managers around the world to create delicious and...
-
Product & Customer Insights Manager
1 dia atrás
Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroFluency (oral and written) in English and Spanish; - Bachelor's Degree; - 3+ years of experience in product or program management, market research, business development or consulting; - Experience defining program requirements and using data and metrics to determine improvements. Job summary Are you eager to influence business decisions to improve the...
-
Customer Experience Insights Specialist
1 semana atrás
São Paulo, São Paulo, Brasil beBeeBenchmarking Tempo inteiro US$120.000 - US$160.000The Role: Customer Insights AnalystWe are seeking a highly skilled and experienced Customer Insights Analyst to join our team. In this role, you will be responsible for supporting the development and delivery of new and existing customer experience benchmarking services.Key Responsibilities:
-
Strategic Customer Insights Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeCustomerInsights Tempo inteiro US$123.500 - US$153.700Customer Insights and Strategy Expert RoleWe are seeking an analytical professional to join our team as a Customer Insights and Strategy Expert. As a key member of our client services group, you will be responsible for delivering actionable insights and strategic recommendations to our clients.About the Role:You will work closely with our clients to...
-
Data Insights Manager
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeData Tempo inteiro US$100.000 - US$123.456About this role:We are seeking a highly skilled Data Analytics Manager to join our team. In this exciting new position, you will design and implement sophisticated data insights and dashboards to drive informed business decisions.Key Responsibilities:Partner with stakeholders to identify and prioritize enterprise-wide people analytics that empower leaders to...
-
Customer Insights Consultant
1 semana atrás
São Paulo, Brasil SymphonyAI Tempo inteiroIntroduction: **SymphonyAI** is seeking a dynamic and experienced **Customer Consultant based in Fortaleza, Brazil** to join our Retail division. In this role, you will play a crucial part in driving client success by managing key accounts, fostering long-term relationships, and delivering innovative AI-driven solutions. You will work alongside a talented...
-
Customer Insights Consultant
1 semana atrás
São Paulo, São Paulo, Brasil Symphonyai Tempo inteiroIntroductionSymphonyAI is seeking a dynamic and experienced Customer Consultant based in Fortaleza, Brazil to join our Retail division.In this role, you will play a crucial part in driving client success by managing key accounts, fostering long-term relationships, and delivering innovative AI-driven solutions.You will work alongside a talented team to help...
-
Customer Insights Consultant
Há 6 dias
São Paulo, Brasil Symphonyai Tempo inteiroIntroductionSymphonyAI is seeking a dynamic and experienced Customer Consultant based in Fortaleza, Brazil to join our Retail division.In this role, you will play a crucial part in driving client success by managing key accounts, fostering long-term relationships, and delivering innovative AI-driven solutions.You will work alongside a talented team to help...
Data Insights Manager Customer Experience Insights
2 semanas atrás
**Your wellbeing matters. Join a company that cares.**
**GET TO KNOW US**
Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
- **Big news: Gympass is now Wellhub**
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a "pass for gyms" to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.
**THE OPPORTUNITY**
We are hiring a **Data Insights Manager** for our Business Transformation and **Customer Experience Insights **team in **São Paulo**
This includes (but is not limited to) defining and enforcing efficient operational processes, generating and governing business-focused dashboards, educating business stakeholders on dashboards and datasets, developing analytical insights and analysis, and working with multiple global teams within the business to provide solutions as a strategic partner.
**YOUR IMPACT**:
- Analytical approach that can rapidly assess a business problem, structure and evaluate options, and deliver results, translating analytical findings into coherent business strategy;
- Proactively provide data-driven insights and recommendations for better customer experience by improving the product, digital channels strategy, and workforce operations;
- Work closely with the business to understand their pain points, understand the unsaid needs of senior business leaders to get ahead in structuring analysis and building thoughtful strategies;
- Partner with team leaders globally by providing analytical insights through accessible business-oriented datasets and visual data dashboards and act as a trusted consultant;
- Storytelling through data - quickly delivering executive-level presentations and dashboards, enabling us to uplevel and act on data and insights in real-time;
- Lead the CX Insights team in developing reports and dashboards to accurately monitor our customer journey effectiveness.
- Coach, train, and mentor data analysts. Be a stakeholder in the development of junior talent.
- Engage and drive technical teams on data integration and infrastructure to enable the necessary datasets to provide valuable insights.
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
**WHO YOU ARE**:
- Energetic team player with excellent written, verbal, & conceptual skills in both English and Portuguese, with the ability to communicate complex data and technical concepts clearly and concisely to a non-technical audience;
- Experience with managing stakeholders' requests, pushing for prioritization, and impact;
- Solid people management experience in technical setups;
- Relevant work experience in analyzing large data sets and synthesizing insights into actionable product recommendations;
- Experience in Business Intelligence and data visualization tools such as Tableau and Metabase;
- Excellent SQL skills required - translating a business request into code that answers a question;
- Understanding of data pipelines, data modeling, and data architecture and experience working with data engineers.
**WHAT WE OFFER YOU**:
We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs
Our benefits include:
**WELLNESS**: Health, dental, and life insurance.
**FLEXIBLE WORK**: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
**FLEXIBLE SCHEDULE**:Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time
