Operational Excellence Lead Latam

Johnson & Johnson is currently recruiting for a Lead Operational Excellence (New Consumer Health Company) within RDEx LATAM structure. This position will be located in Brazil.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

The Operational Excellence Lead will ensure the flawless execution of continuous improvement initiatives and will be responsible to work in partnership with DC site leaders to improve operational capabilities, efficiency, and excellence across Consumer Health Deliver LATAM Operations.

This position will report directly to the Operational Excellence Manager (New Consumer Health Company).

**Roles and Responsibilities**:

- Implement operational excellence programs and initiatives across LATAM (warehouse, distribution, transportation, customer service)
- Adapt and deploy business process standards in the region aligned to business compliance as well as best practices in order to improve cost/efficiency and service for the region
- Execute the regional process capability roadmap and other process improvement solutions
- Spread continuous improvement and problem-solving methodologies such as design thinking, lean, and six sigma across deliver operations
- Train other team members in process improvement methodologies
- Work in partnership with internal and external supply chain and logistics partners to drive E2E process improvements
- Identify local good practices that can be deployed in the region
- Implement and sustain best-in-class process standards and KPIs for Deliver operations
- Implement JJOS methodology across deliver LATAM and drive operational excellence across all Deliver elements and processes
- Map and proactively identify gaps and opportunities in local and regional processes with a compliance approach
- Sustain and monitor the progress on process improvement implementation, ensure there’s a robust governance model in place
- Oversee the daily/weekly progress of the projects timeline, scope, and quality
- Actively manage risks and problems, mitigation efforts as appropriate
- Prepare onboarding and engagement sessions, agendas, minutes, and meeting events
- Support other project leaders throughout the region in technical discussions on projects related to Distribution Centers, interacting with areas of Quality, Operations, Engineering, and EHS

**Qualifications**:
**Position requirements**:

- Minimum of a bachelor’s degree, preferably Engineering
- 5 years of experience in supply chain related disciplines
- Fluent in English and Portuguese
- Lean/Yellow/Green belt Six Sigma certified with a proven track record of driving continuous improvement programs and culture
- JJOS/JJPS knowledge is essential
- Proven experience in Project Management implementing Lean practices and Six Sigma in supply chain processes
- Proven knowledge in continuous improvement methodologies, lean manufacturing/logistics, six sigma, design thinking, kaizen, root cause problem solving
- Proven knowledge of order-to-cash, transportation, and/or warehouse processes (ERP, WMS, TMS)
- Experience in process design as well as standards/procedures definition
- Excellent verbal and communication skills
- Ability to work as a team
- Proven experience in change management and resilience
- E2E mindset and collaborative approach
- Integrity and Credo-based Action

**Preferred Requirements**:

- Advanced in the Spanish language
- Knowledge of Planisware (or other PPM tools)
- FPX Certification