Retail Aftermarket Solutions Rep

**Career Area**:Marketing / Sales / Product Support**:
IT'S YOUR TIME

It's Your Career. Make it Matter

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments - Construction Industries, Resource Industries and Energy & Transportation - and also provides financing and related services through its Financial Products segment.

At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is build through diversity, aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place We consider in all positions people with disabilities, diverse gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

**Important**:
**-Don’t forget to include a resumé in English in your profile in Workday**

Caterpillar provides services to our customers far beyond the initial equipment sale. Caterpillar's Construction Industries Services Division (CISD) exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles.

In this role, you will drive revenue and growth for the Construction Industries aftermarket services business for Caterpillar dealers, focused on the Retail segment, in South Latin America. You’ll communicate targets and follow established sales processes focused on the end customer. You will also provide leadership, guidance and counsel to optimize dealer sales through process improvements, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting the independence of the dealer.

**Job Profile / Activities**:

- Drive aftermarket services sales with South LATAM dealers (Sotreq, PESA, H.Petersen, Finning, Ferreyros);
- Develop and implement aftermarket services growth plans for the retail segment, in collaboration with assigned dealers;
- Track opportunity, participation and closure rates for Marketing Priority Service Events (MPSE);
- Develop local action plans leveraging Caterpillar’s eCommerce platform;
- Increase dealer closure rate for parts & service sales opportunities, leveraging marketing campaigns to maximize sales result;
- Conduct regular sales performance reviews with dealers and ensure implementation of corrective actions where needed;
- Champion and influence change related to Caterpillar parts & service support strategies, products, and services, for the Retail customers;
- Partner with & influence internal parties to ensure general customer needs are met for an effective relationship;
- Train dealers on strategy, discussing sales funnel and identifying ways to improve results.

**Basic Qualifications**

**Education**:Bachelor degree preferably in Engineering, Business Administration or Marketing

**Experience**:2+ years of experience in areas related to Aftermarket, Prime Products or Marketing, Product Support and/or Technical Support

**Language**:Pre Advanced English / Intermediate Spanish

**Travel**:50-75% of the time

**Behavioral skills**:Customer Focus, Entrepreneurship, Negotiation, Communication, Emotional Intelligence, Ability to work independently and collaborative with cross-functional peers.

Some of the offered benefits*:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

LI

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.