IT Business App Specialist

**IT Process Specialist - SAP Finance and Accounting **(ECC & S4/Hana)**

**The location of the role is in: Contagem-MG**

**About the job**

Responsible for understanding the process requirements defined by Global Process Experts (GPE´s) and business areas, designing the conceptual software implementation solution within Software Development department.

Support GPE’s and Business area on improvement projects implementation and software changes definition.

Develop / Improve and support the business processes of Finance and Accounting that are:

- appropriate for the business requirements (information flow, function, workflow)
- well integrated in the company process environment (interfaces)
- working as expected (reliability, integrity, effectiveness)
- Minimizing the required resources (efficiency).

The role is measured according to overall issues reduction by root cause solving and successful improvements implementation.

**In addition, your tasks will include**:
Demand & Change Management lead in the finance and controlling area finance and controlling area

Evaluate Support Requests as 2nd level support member and decide about changes & projects;
Be sparing partner to our Key Users as Service and Support partner in the region;
Be accountable for solution presenting - new technolgies, offer Business Analysis & Functional specifications;
Give trainings and improve know how of our users & Key Users.
- Consult, design and configure business processes
- Responsibility on finance, accounting, costing, fixed assets, investments, balance sheets, chart of accounts, finance master data, finance consolidation, month and year end closing.

Providing issues resolution, root cause analysis and bug fixing.

Cooperate with global Integrated Business Services (IBS) teams, independent of the region, to implement projects, attend requests and resolve the issues related to E2E processes responsibility.

Lead or participate in task forces to mitigate complex issues, eliminate root causes of the problems and achieve system stabilization.

Documentation of implemented solutions.

Working on Digitalization projects.

Conduct and/or participate in workshops, training and knowledge transfer sessions to be aware of the processes implemented and perform an efficient support for users.

Consult and advice GPE’s during the implementation of improvement initiatives.

Cooperate with GPE’s to understand and define the possibility of standardization and automation.

Coordination of external service providers and suppliers within own area of expertise

Perform technical leadership in projects workstreams

**About You**

You are a strong communicator with a collaborative attitude. With your great enthusiasm and creative mindset, you bring new ideas to the table, not only as an individual but also together with your colleagues. You work well in cross-functional teams and are not afraid to take responsibility and make decisions. With your hands-on mentality, structured approach and analytical skills, you proactively seek to improve the status quo. You see change as something positive, can adapt quickly and you like to courageously help shaping the future of RHI Magnesita.

**What we expect from you in terms of**:
**Education**

Bachelor’s degree (University education)

**Languages**

English - Proficient/Fluent

Any other language is considered as an asset

**Work Experience**

Advanced knowledge of business process management methods

Advanced knowledge in project management

basic knowledge in information architecture management

basic knowledge in IT service management (e.g. ITIL)

basic knowledge in IT risk management

**Why you should work for RHI Magnesita**

You will perform in a customer focused environment. We live innovation and appreciate an open and pragmatic way of working. From our leaders we expect to drive our further transformation, to engage our people and to give direction. RHI Magnesita is a company where you can be yourself and where not only your resume and experience, but also your personality counts. We aim for global consistency in compensation policies, but also consider local common practices. RHI Magnesita is committed to support its employees through various means to enable the best possible performance.

**About RHI Magnesita**

We are the acknowledged technology leader in the refractory industry. Our company
is defined by people. We are committed to diversity and know that multiple
approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are
heard. We foster a collaborative culture that cherishes ideas and determination to
add value for our customers. Our leadership style encourages open-mindedness,
reliability, pragmatism, and innovation.

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