IT Business App Specialist

**Role Description**
- Responsible by management of Digital Transformation (DT) service providers related to Application Delivery Department, accordingly the Global Purchasing Process policies.
- Responsible for the governance of global Opex budget management supporting Application Delivery Department managers to execute it.
- Support the Application Delivery leaders on the DT Global Process definitions.
- Coordinate small DT Projects under supervision of Application Delivery leaders.
- The role is mainly measured according to the budget accuracy and control, well succeeded small DT projects performed and DT services providers management according to RHI Magnesita compliance rules.

**Main activities and responsibilities**
- Management of IT service providers contracts and suppliers’ relationship involving:

- RFI, RFQ & RFP preparation
- Scouting of potential suppliers
- Analysis and technical ranking of proposals
- Monthly measurements approval and control
- Invoices checking, approval and reception.
- Periodic evaluation of suppliers and services
- Budget management of packages and entities including:

- Detailed budget preparation
- Periodic analysis and monitoring of budgeted X actual values
- Detailed budget projection (forecast)
- Budget simulations
- Ad-hoc reports and analysis
- Opportunities and Savings evaluation, proposals and execution
- Pre-project feasibility analysis
- Scope definition
- Effort and costs estimation
- Risk analysis
- Purchase of development services
- Support project team allocation with DT Application Delivery leaders
- Task execution management
- Scope, cost, and time monitoring
- Change management and communication.
- Global DT Process definitions and documentation including revisions and new features according to the support and development processes evolution.
- Support methodology definitions, revisions and implementation.
- Conduct and/or participate in workshops, training, and knowledge transfer sessions to be aware of the processes implemented.
- Administrative tasks
- continuing education in own areas of expertise
- collect efforts and assign to tasks/projects (Time allocation)
- initiate/attend necessary coordination.
- ticket system operation

**Key skills and capabilities**
- Bachelor’s degree (University education)
- Good knowledge of business process management methods
- Good knowledge in project management
- Basic knowledge in information architecture management
- Basic knowledge in IT service management (e.g. ITIL)
- Basic knowledge in IT risk management
- Desired mindset competencies
- Strategic Thinking and Action (future oriented actions; considering different factors of influence and long-term consequences)
- Market and customer orientation (Thinking and acting in line with market needs; recognizing and considering customer requests)
- Result orientation (high level of self-responsibility; produce measurable results; pursue objectives consequently)
- Innovation and Change (Generate ideas and support the implementation; adjust to changing situations)
- Leadership (communicate direction clearly; ability to delegate; recognize and develop potentials; motivate to top performance)
- Communication and Co-operation (communicate clearly; inspire others; hand-shake quality; team spirit; recognize and solve problems)
- Diversity (treating other mentalities with respect and fairness)
- Good analytical and conceptual skills
- Excellent ability to work in teams.
- High reliability
- High functional flexibility (willingness to extend his/her area of expertise)
- Flexibility regarding place of work (single business trips / frequent business trips / temporary change of main workplace)
- Desirable knowledge in SAP ECC and S4/Hana.
- Intercultural teamwork experience.
- English Language ability.

**Reporting Lines and Interfaces**:

- Report to Manager of Application Delivery Department.
- Interfaces to DT Governance, Business Key users, Business Service Centers and Specialists in Application Delivery, and Digital Enablers.

**About RHI Magnesita**

We are the acknowledged technology leader in the refractory industry. Our company is defined by people. We are committed to diversity and know that multiple approaches, perspectives and backgrounds fuel creativity and innovation. It is our aspiration to build a workplace culture where everyone feels valued, and engages, and can enjoy a truly inclusive environment and the diverse voices of our employees are heard. We foster a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages open-mindedness, reliability, pragmatism, and innovation.

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