Asset Technician

2 semanas atrás

Sao Paulo, Brasil EOS Tempo inteiro

**WHO WE ARE**:
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

**WHAT YOU WILL DO**:

- Leads standard creation and adherence with global asset technicians
- Point of escalation for the team on any queries around process etc
- Provide Technical hardware support for customers on a range of devices including but not limited to; Apple Products and Windows Products
- Providing software support for both MAC OS and Windows (Boot Camp + Parallels)
- Triage assets & be able to diagnose and recommend cosmetic or OS repairs required
- Problem-solving on a daily basis including troubleshooting internal systems
- Managing partner deadlines and ETA's with regards to repairs and completing them with a high level of quality and attention to detail
- Compile repair data and provide performance reporting to management.
- Prepare assets for shipment, including picking, packaging, labelling and liaising with couriers
- Update of customer portal at all times relating to assets status
- Assist with the load and unload of shipments received to the warehouse and conduct inbound services, which include receiving and processing equipment from suppliers and various sites; deliver shipments to stock locations
- Be willing to travel to customer sites within region to undertake urgent requests
- Assist with cycle counting periodically
- Work efficiently and practically within a high paced environment
- Ensure data integrity at all times

**WHAT YOU NEED TO SUCCEED**:

- Previous experience of leading team in a challenging environment whilst delivering results
- An aptitude for acquiring skills in technical repairs and an eagerness to learn about all products and devices
- Excellent time management skills and an ability to make decisions quickly
- Can demonstrate a high standard of written and verbal communication skills
- Is driven to learn and develop technical knowledge
- Be able to naturally interact with customers with a proactive attitude to deliver excellent customer service.
- Be a motivated, self-starter and can display a high level of accuracy and attention to detail in their work.
- Will be flexible and adaptable to change to meet the needs of the customer
- Willing to be hands on with inventory and logistics support where required
- EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor_

indeedhp

  • IT Asset Technician

    4 semanas atrás

    Sao Paulo, Brasil EOS Tempo inteiro

    **WHO WE ARE**:EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • Service Desk Technician

    Há 7 dias

    Sao Paulo, Brasil Marken Tempo inteiro

    Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal...

  • Data Center Inventory

    2 semanas atrás

    Sao Paulo, Brasil Microsoft Tempo inteiro

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will...

  • Data Center Inventory Technician

    Há 5 dias

    Sao Paulo, Brasil Microsoft Tempo inteiro

    As a Microsoft Data Center Inventory & Asset Technician II (DIAT), you will be in charge of the inventory, checking in and out parts needed by the technitians. Prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. Microsoft’s mission is to...

  • Data Center Inventory

    3 semanas atrás

    Sao Paulo, Brasil Microsoft Tempo inteiro

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Inventory & Asset Technician (DIAT).Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform...

  • Data Center Inventory Technician Senior

    Há 5 dias

    Sao Paulo, Brasil Microsoft Tempo inteiro

    As a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will be in charge of the inventory, checking in and out parts needed by the technitians. Prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. Microsoft’s mission is to...

  • Audio Visual Maintenance Technician

    2 semanas atrás

    Sao Paulo, Brasil EOS Tempo inteiro

    **WHO WE ARE**: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • Help Desk Support Technician

    2 semanas atrás

    Sao Paulo, Brasil Enghouse Tempo inteiro

    Enghouse is looking for an entry-level IT professional to work from our Sao Paolo office as an **IT Help Desk Support Technician**.**The Role**:In this role you will be responsible for recording, tracking, and documenting help desk requests, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. When...

  • Inventory Technician

    4 semanas atrás

    Sao Paulo, Brasil Milestone Technologies Tempo inteiro

    Company Overview:Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

  • Technician Specialist

    20 minutos atrás

    São Paulo, São Paulo, Brasil Veesion Tempo inteiro

    À propos de Veesion Veesion is a pioneering company in in-store theft detection solutions. We leverage advanced AI and video analysis to help retailers protect their assets and optimize operations.