Senior Manager of Food and Beverage Operations

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play- Free employee season pass and free or discounted dependent(s) season pass- Free and discounted friends & family day passes- Free transportation to & from Bend, Sunriver, and La Pine- Discounts across the resort (food & beverage, retail, rentals, lessons & more)- Employee housing program- 401k with up to 5% company match & immediate vesting- Discounted onsite daycare- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

As Senior Manager of F&B Operations, you will be responsible for overseeing and managing day-to-day food and beverage operations, including budget management, team leadership, customer service, and compliance with health and safety regulations. This Position supervises and ensures compliance with all F&B policies, standards, and procedures, monitors quality, and verifies that standards and legal obligations are followed.

Essential Functions/Major Responsibilities- Works with Senior Management, Food & Beverage Director, Lodge Manager, culinary and service staff regarding operations, standards, and character of restaurants.- Responsible for the oversight and supervision of F&B Lodge Managers, Supervisors, and Outlet Chefs in collaboration with the Director of Food and Beverage- Understands the importance of organization, safety, time management, cleanliness, and punctuality regarding paperwork, meetings, deadlines, and returning phone calls.- Supports Mt. Bachelor’s Mission Statement, goals, and core values- Supports the Director of Food & Beverage with strategic and future planning as it relates to the Food & Beverage department in the areas of capital expansion, business planning, and the creative and conceptual development of new Food & Beverage experiences.- Taking and extending physical inventory and making sure all transfers are accounted for.- Checks the quality of all food served and produced- Responsible that staff has proper and usable equipment and tools to perform tasks.- Constantly refine systems and techniques.- Meet with outlet managers on a regular basis.- Performs all duties in any outlet they may be assisting in.- Addresses and corrects all issues promptly and fairly.- Recognize and develop key staff members with the effective use of delegation.- Can handle and manage confidential information. -
- Maintain a professional and personable appearance.- Observe mountain-wide policies found in the Employee Handbook and ensure staff follows them as well.- Ensure that the outlet follows all local, state, and federal laws and regulations including, but not limited to, local liquor laws, employment laws, OSHA rulings, and sanitation standards.- Is organized in tasks and sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.- Can handle fast-paced, potentially high-pressure environments.

Secondary Function- Supportive of all Mt. Bachelor departments and functions. May be asked to assist in areas outside of the Food & Beverage Department.

Supervisory Responsibilities- Number of employees supervised: 9- Positions Supervised: F&B Lodge Managers, FOH Supervisors, Outlet Chefs- Scheduling and assigning work: Yes- Training: Yes, F&B Staff- Salary actions: Yes- Disciplinary actions: In concert with Lodge Managers and Food & Beverage Director- Performance review: Yes- Hiring/Termination: Yes

Interpersonal Contacts

Interacts with all staff levels and positions in the company, with focus on Food and Beverage division. Interacts with outside vendors and business partners

Specific Job Skills

License/Certifications: Oregon Food Handler’s Card, OLCC Certified, ServSafe Manager Certified.- Technical: Excellent computer skills, Windows, POS experience, Inventory tracking system, Microsoft Office.- Physical Capabilities: Able to lift at least 50 pounds, Able to stand 6+ hours at a time. Must be able to lift up to 50 lbs.- Additional: Must have a positive attitude, plus an ability to meet and work under deadlines. Experience with leading teams, guest service and problem solving required. Flexible with hours and days of work. Able to work any hours of the day, any days of the week.

Education/Related Experience- Minimum education required: Bachelor’s Deg