Operations Manager

**An Amazing Career Opportunity for an Operations Manager**

**Location**:Zejtun, Malta

**Job ID**:33460

As part of Citizen Identity Solution (CID) Business Area team, the Operations Manager reports to the Director of Operations, Malta. The role oversees the Operations Team providing tactical and strategic direction to ensure customer requirements are understood and met whilst reaching set goals and objectives. You will have to maintain a professional approach while supporting and coordinating activities of various departments. You will have the responsibility for the operations team to ensure the company’s safety, quality, and cost objectives are met.

**Who are we?**

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

**HID's Citizen's Identification Business Area**:
As the fastest growing solution provider in citizen identity, HID Global is challenging the status quo with its collaborative approach to solutions delivery. We are positioned to deliver complex, scalable and future proof government programs, while empowering local government and partners.

**As our Operations Manager, you’ll support HID’s success by**:

- Forming part of the Malta site Senior Leadership Team.
- Leading a team of Front Line Managers and employees
- Ensuring that all Managers understand how their work relates to the organization meeting the customers’ expectations and drives our business objectives.
- Interacting and collaborating daily with other local and Global functional groups to ensure we understand existing and emerging customer needs and driving teams to identify operational improvements in those areas.
- Collaborating with other sites to share best practices, leverage resources/assets, etc.
- Preparing and overseeing budgets for assigned operational areas.
- Monitoring and improving safety incident rates. Ensuring each employee understands his individual role and responsibilities required to achieve and maintain a safe work place. Proactively identifying and correct unsafe conditions, work processes, and behaviours.
- Participating in establishing local procedures aligned with global policies and procedures.
- Ensuring compliance with all applicable regulatory, trade and government agencies and company policies and procedures.
- Executing a process to track and record values delivered to the customer. Utilising KPI's, metrics and visual management tools to monitor and improve customer efficiencies, production through-puts and achieve cost savings.
- Conducting staff meetings, and other meetings as needed.

**What we will love about your background**:

- Strong interest in Operations activities.
- Excellent planning and organizational skills with good attention to details.
- Efficient and prompt in execution, able to respect deadlines.
- Proven effective leadership qualities.
- Able to develop an active cooperation with colleagues and to build a team spirit.
- Ability to effectively communicate in the English language, both verbally and in writing.
- Ability to read and interpret technical journals, specifications, international technical standards, etc.
- Familiar with operating systems, such as Windows, etc.
- Strong result orientation and commitment to success.
- Able to drive change, flexible in approach to issues.
- Good interpersonal skills, able to communicate well and strongly interested in
- People development
- Strong leader and influencer, who can quickly establish the key priorities for the
- Operations activities and get buy in at senior management level.
- Excellent analytical and project management skills.
- Fluent in English, another language is a plus

**Your Experience and Education include**:

- Previous 3-5 years’ experience in Manufacturing.
- Typically, 3-5 years’ management experience.
- Experience in working in multi-cultural teams.
- Six Sigma/lean manufacturing experience preferred.

**Why apply?**
- **Empowerment**: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
- **Innovation**: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
- **Integrity**: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

**We make it easier for people to get where they want to go**
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help y