CRM Operations Manager
Há 2 dias
**Key Responsibilities**:
- Plan and manage the promotion calendar, focusing on casino and sports-related events and offers.
- Write marketing content and oversee the design of campaign assets.
- Utilize CRM platforms and automation tools to execute lifecycle campaigns, promotional offers, and retention strategies.
- Segment customer data to personalize campaigns and enhance engagement.
- Design and execute automated customer journeys for onboarding, retention, and reactivation.
- Work with analytics teams to track, measure, and report on customer engagement and campaign performance.
- Oversee daily Casino and Sportsbook operations tasks, including site content management and reward awarding.
- Collaborate with product teams to implement features that improve the customer experience.
- Maintain customer data hygiene, troubleshoot CRM platform issues, and ensure system integrations function correctly.
- Ensure GDPR compliance and other regulatory adherence in CRM operations.
- Work closely with product, design, and content teams to align campaigns with brand and business goals.
- Identify and implement best practices and workflow efficiencies within CRM operations.
**Requirements**:
- 3+ years of hands-on experience in CRM operations, preferably in a fast-paced digital or iGaming environment.
- Experience with marketing automation, segmentation, and dynamic content personalization.
- Strong analytical skills, with experience using data tools such as Google Analytics, Looker, or SQL.
- Hands-on experience with A/B testing and lifecycle campaign optimization.
- Strong project management skills, with the ability to handle multiple campaigns and deadlines simultaneously.
- Excellent communication and stakeholder management skills.
- Understanding of GDPR and regulatory compliance in CRM marketing.
-
Operations Manager
Há 16 horas
Mato Grosso, Brasil ASSA ABLOY Tempo inteiro**An Amazing Career Opportunity for an Operations Manager!!** **Location**:Zejtun, Malta **Job ID**:33460 As part of Citizen Identity Solution (CID) Business Area team, the Operations Manager reports to the Director of Operations, Malta. The role oversees the Operations Team providing tactical and strategic direction to ensure customer requirements are...
-
Operations Manager
Há 7 dias
Mato Grosso, Brasil Virtual Work World Tempo inteiroRole: Operations Manager (Salon, Spa, and Aesthetic industry - MUST HAVE EXPERIENCE) Role Specifics: We are only considering candidates with experience in the Salon, Spa, and Aesthetic industry. Please apply only if you have worked in this field. Contract: Full-time Remote Contractor (40 hours weekly / 160 hours monthly) Business Hours: Monday to Friday, 8...
-
Mato Grosso, Brasil MatchPoint Tempo inteiroMatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through...
-
Revenue Operations Manager
Há 7 dias
Mato Grosso, Brasil Swapcard Tempo inteiro**Our Mission** Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events. **Our...
-
Manager of B2C Operations
Há 7 dias
Mato Grosso, Brasil High 5 Games Tempo inteiroB2C Operations and Payment Manager will oversee our B2C Operations group, leading our newly created and growing Customer Support and Fraud, Risk, and Payments teams. You will take a hands-on approach in developing and implementing a comprehensive fraud and risk management strategy, as well as a best in class customer support team. you will collaborate...
-
Mato Grosso, Brasil Mt. Bachelor Tempo inteiroLocation: Bend, Oregon Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers...
-
CRM Manager
2 semanas atrás
Mato Grosso, Brasil The Casumo Company Limited Tempo inteiroCasumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Casumo, where you are invited to be your authentic YOU-MO! **Company Overview**: Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino...
-
Operations Team Lead
Há 7 dias
Mato Grosso, Brasil Wolt - English Tempo inteiro**About Wolt**: At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we...
-
Floor Operations Officer
Há 7 dias
Mato Grosso, Brasil Eeze Tempo inteiroThe Floor Operations Officer is responsible for overseeing the daily operations on the casino floor, ensuring smooth gameplay, compliance with operational procedures, and maintaining a high standard of service. This role requires strong attention to detail, quick decision-making skills, and the ability to handle escalations efficiently. The Floor Operations...
-
CRM Executive
Há 17 horas
Mato Grosso, Brasil Probe Investments Limited Tempo inteiroEnergyCasino is a well-established, innovative online casino located on the sunny island of Malta. After opening our doors back in 2013, we’ve come a long way. Over the past years, we’ve striven to deliver a first-class gaming experience to our customers while helping our employees grow and fulfil their career goals. Our objective is simple: we’re...