Total Rewards Analyst South

As Total Rewards (TR) Analyst, you will be responsible and accountable for the coordination of the delivery of Compensation and Benefits to associates within a specific cluster of countries. In this role, you will also provide support, guidance, and coaching to people managers and junior team members, identify and lead the resolution of issues related to the services in scope with the intent to optimize performance, improve data/process quality, and reduce defects through root cause analysis of TR processes. Additionally, you will project manage key Total Rewards (TR) initiatives and work in partnership with colleagues from other HR teams to develop joint solutions to HR initiatives. As TR Analyst you will work closely with the TR Manager within your country cluster and take full responsibility to implement Total Rewards program changes. In doing so, you will be expected to establish and foster effective working relationships with vendors, HR, and other key stakeholders to ensure high-quality service delivery.

**What You’ll Do for Us**:

- Manages the relationship with vendors providing Benefits services. Ensures all necessary information for contract renewals is provided in a timely manner in order to not interrupt services provided to the associates. Support and coach managers on the Compensation-related processes, mainly during the promotion/demotion/lateral move processes, by ensuring the company policies and guidelines are followed, and ensuring internal equity is maintained
- Provides Tier II support to employees and managers during life cycle changes and organizational changes. Where applicable (Brazil) is responsible for providing operational support to the annual Collective Agreement with the Union. This involves ensuring information is collected and given to payroll for processing as well as ensuring the right documentation is stored to document the individual employee selections of contributions. Interacts with Government entities that require any type of Human Resource support or audit process. Ensure all legally required documents are received, followed up on, and appropriately stored in the employees’ files in a timely manner and the information is available for company audits and legal suits as needed.
- Follow the guidelines regarding how the updating of policies, procedures, and other key benefits information will be kept up to date. Responsible to take the necessary actions to update any process documentation or sources every time a change is encountered. Ensure all the BUs job aids are updated to ensure continuity in the local operation over time.
- Ensure the data is current and accurate for the transactions that the role is responsible for executing which are received through escalations from Tier 1 or that come through new hires that join the company. Support the implementation of new initiatives in the OU from the operational perspective, ensuring that legal local needs are met, and information/forms/other information is provided

**Qualifications & Requirements**:

- At least 5 years of experience in Human Resources in multinational companies, preferably under a shared service environment
- Customer Service orientation and training
- Basic compensation merit and off-cycle rewards knowledge
- Languages required: English, Portuguese, Spanish
- Basic Project Management experience & understanding of how to implement benefits
- Experience in managing employee benefits (enrolment, changes, policy/program info)
- Microsoft Office Environment
- Experience in managing all the transactions of the employee life cycle: hiring, onboarding, promotion, demotion, mobility, salary increases, and terminations.

**Additional Attributes**
- Strong communication skills
- Multitasking
- Attention to detail
- Self-driven
- Consistency in own decisions
- Be able to work with virtual teams as well as managers.

**What We Can Do For You**
- Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
- Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurant

**Our Purpose and Growth Culture**:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.