Gtech Customer and Market Specialist Latam
Há 3 dias
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a program management, sales operations, customer support, business development, or consulting role.
- Experience in an analytical role deriving actionable insights, making recommendations based on data, and communicating findings in a clear way.
- Ability to speak and write in English and Portuguese fluently.
Preferred qualifications:
- Ability to speak and write in Spanish fluently.
- Ability to independently lead multiple, time-sensitive projects with competing priorities.
- Excellent communication and influencing skills, especially in areas of storytelling and presentations.
- Proven track record of cultivating collaborative and motivated teams or working groups.
**About the job**:
At gTech’s Users and Products team (gUP), our mission is to lead Google’s users by creating helpful and trusted experiences across the consumer product ecosystem. We represent the users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences. We build innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities through multiple support channels and services.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
**Responsibilities**:
- Identify, consolidate, and synthesize user voice insights for the LATAM market in order to generate actionable outcomes.
- Develop, evolve, and manage the execution of locally relevant strategies based on a deep understanding of products in LATAM.- Manage relationships with global, regional, and cross-functional Leadership, including Product and Engineering Leads, Legal, Marketing, and Business Development while representing gTech's Users and Products operations.-
- Leverage the gTech Users and Products portfolio of services and collaborate with our global Technology, Product Vertical, Scaled Operations, Localisation and Content teams to deliver market.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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