Sales Enablement Analyst

**About us**

Swile is a French start-up created in 2017 by French serial entrepreneur Loïc Soubeyrand: Swile offers digital solutions for employee rewards and benefits (meal/food vouchers and corporate gifts) through a card and an app that also helps foster engagement. We disrupted the traditional and outdated French paper meal voucher market and were able to gain significant traction.

After mastering meal vouchers, Swile is now tackling new rewards and benefits (meal vouchers, corporate gifts, transportation and commuter benefits, vacation allowances, and more) that will be stored and managed via a single account, card and app. Our ambition is to enable employers to also improve their employees’ engagement and experience by recognizing key moments and milestones of their lives at work. As such, celebrations (birthdays and work anniversaries), money pots, team events, P2P payments among coworkers are brought together in a single app.

As of today, we have raised €11 million (Series A) in 2018, €30 million (Series B) in 2019, €70 million (Series C) in 2020, and more recently, we completed the fourth round of fundraising (series D) of €175 million, spearheaded by Softbank. After an in-depth study of the growth potential for Swile across global markets, the company is poised to expand into the Brazilian market this year as Brazil is the world’s largest employee benefits market and more generally the perfect place to develop our new HR features namely our “Engagement” offer.

We are proud to announce ourselves as a global unicorn that is spreading smiles at work in France and Brazil (more to come )

**About the role**

With the aim to continuously improve the efficiency of our Sales teams in Brazil, we are hiring a Sales Enablement profile in Sao Paulo.
- Your goal will be to ensure that pre-Sales, Sales and Account Managers are trained and supported on a daily basis in understanding the sales process and the tools that allow us to monitor our performance.

To support you in this mission, you will have by your side Mariana, our first Sales Enablement Specialist for Brasil, as well as the rest of the Sales Ops Team made up of Sales Operations specialists and Salesforce Administrators.

A quick look at our teams in Brazil? We have more than 60 Sales, SDR, BDR and AM who are all looking to grow our business in different segments: Mid Market Sales, Inside Sales, and Sales Partnership.

So if you like to be at the heart of commercial activity and if you want to evolve in a scale-up expanding internationally... this job is made for you

**Your mission**
- Build a trustful relationship with local Sales teams and relay key feedback and challenges to Central Sales Ops
- Identify potential improvements in local sales processes
- Foster tools adoption and ensure best practices are followed locally
- Train Sales reps to master dedicated tools: CRM (Salesforce), quoting tool, contract management tool, but also LinkedIn Sales Navigator, Aircall, MixMax...
- Continuously improve our documentation so that knowledge is shared among Sales teams, including translation of central documentation
- Ensure Salesforce data is accurate and correctly shared between tools
- Participate in building Sales Ops global roadmap

**Your daily life**
- Manage bi-monthly Sales onboarding process (user provisioning, training, support)
- Support Sales teams in basic tools requests
- Create and update documentation (Sales Playbook, Onboarding journey)
- Create or maintain dashboards and reports to monitor Sales activities and pipeline
- Manage basic data integration in Salesforce
- Share your knowledge, progress and challenges with other Central Sales Ops team members in our daily / weekly routines

**Who we're looking for**:

- First experience in a similar position (Sales Enablement / Knowledge Ops / Sales Ops) is preferred - Internship included
- Basic knowledge of CRM tools (Salesforce / Hubspot)
- Bilingual English / Portuguese
- Excellent communicator who will be able to align different teams around the same need
- A team-player
- A born customer oriented
- Ambitious and dynamic: at Swile, sky’s the limit
- Autonomous, organized and resilient
- Reactive in a fast-paced environment and pleasant to work with
- Excellent interpersonal and editorial skills, with exceptional listening skills
- Passionate and curious: you are constantly on the lookout and like to interact with your peersyou are in a state of perpetual learning #testandlearn100% at ease with tools like Slack, Notion and Google Suite.

**Our Values**:

- **We are team players**: We succeed as a team Learning, growing and taking off together is what drives us on a daily basis :)
- **We are doers**: Being creative, curious, and wanting to build things with a test and learn mindset, this is who we are
- **We move fast**: The ability to be organized, adaptable and innovative to keep up with technological advancements in the market
- **We are ambassadors**: Our ambit