Brazil Transportation Middle Mile Leader, Amazon

Bachelor’s Degree in supply chain management, engineering, or other technical field
- Demonstrable progressive responsibility in operations, logistics, or related field
- Highly experienced in Middle Mile management, directly or as one of the areas under your responsibility.
- Experience with performance metrics and process improvement and Lean techniques.
- Experience with the full staffing life cycle, including interviewing, hiring, performance management, promotions and terminations.
- Fluent in Portuguese and English, including excellent writing skills in both languages.

Are you interested in shaping the future of Amazon Transportation in Middle Mile? Do you want to manage a complex network of middle mile, creating and optimizing transportation arcs between Amazon Brazil nodes, while managing a team of talents to constantly drive improvements? Do you have a strong passion for continuous improvement and strive to offer a great service at the right costs?

Brazil Amazon Transportation Services’ (ATS) team is at the exciting phase of building logistics network at rapid scale, dealing with the toughest ATS problems and opportunity areas in cost, service and quality and it is seeking for a highly skilled and motivated Senior Operations Manager with eagerness to propel its growth and help drive middle-mile management and improvements across our network.

Key job responsibilities
- Manage middle mile operations’ - Amazon Transportation Services (ATS) area
- Spearheading new initiatives that enable growth, enhance our processes, and lower costs for our customers.
- Building strong partnership with operations field leaders of other areas, fastening the resolution of problems that could spam Middle Mile and other Ops areas.
- Identify impact of new business initiatives and successfully integrate and deploy them onsite.
- Innovating to improve customer experience and remove costs from our network.
- Analyzing and solving operational barriers with a focus on understanding root causes.
- Search for ways to optimize our network and operations through a continuous benchmark with peers from other countries.
- Build short, medium and long term strategies for the area, being able to uphold it with senior Ops leadership outside Brazil.
- Building new mechanisms and metrics that help streamline daily operations.
- Working with technology teams and product managers to develop new tools and systems to support the growth of the business.
- Help build capabilities that cut across delivery, sort center, fulfillment, linehaul, and air operations, with a direct financial impact.
- Working effectively across multiple organizations, including field operators, support teams, and technology product managers.
- MBA and work experience in technical field is highly desired
- Highly analytical and comfortable with large analyses.
- Able to quickly distill down complex operating models and identify opportunities.
- Ability to operate at both a strategic and operational level. Credible and impactful both with Senior Operational and Business Leaders as well as on the shop floor.
- Practiced working knowledge of Six Sigma tools and Lean techniques
- Experience negotiating and contracting with 3rd party vendors.
- Ability to manage diversity of culture in organizations as well as matrix structure of organization.
- Ability to handle changing priorities and use good judgment in stressful situations.

At Amazon, we are working to be the most customer-centric company on earth.

We also value on an equal opportunity for employee. We continue to strive for Diversity, Equity, and Inclusion (DEI).

Sustainability is another key value for us as a part of Climate Pledge.