Sr. Manager, Global Talent Acquisition Operations

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
DiDi is looking for a **Senior Manager of Global Talent Acquisition Operations** to lead and scale our global recruiting infrastructure. In this role, you will manage a **high-performing international team (based in Brazil, Mexico, and China)** responsible for the **end-to-end Talent Acquisition Operations ecosystem**. This is a unique opportunity to build, optimize, and innovate TA systems and programs that support high-impact hiring in a complex, fast-paced, and global environment.

Role Responsibilities:

- Lead and develop a high-performing global team of TA Operations professionals based in Brazil, Mexico, and China.
- Drive the execution and continuous improvement of key TA programs, including Referral, Internal Transfer, Rehire, Background Check, and Onsite Interview Experience.
- Design and implement scalable enablement strategies for recruiters onboarding and hiring manager training.
- Partner with Brand and Communications to strengthen employer branding across key markets.
- Serve as the global owner of iCIMS (ATS), managing configuration, workflows, vendor relationships, and system optimization.
- Lead the strategy and roadmap for recruiting technology in collaboration with HRIS and Tech teams.
- Manage the global TA budget, including tools, vendor contracts, and headcount planning.
- Support talent acquisition strategy and workforce planning in partnership with HRBPs, People Analytics, and Finance.

Role Qualifications:

- **8+ years of experience** in Talent Acquisition, HR Operations, or related functions — with at least **3 years managing global or regional teams**.
- Proven success **building and leading TA Ops teams** in a global tech or high-growth company.
- Deep knowledge of **ATS platforms (iCIMS strongly preferred)**, recruiting tools, and HR systems.
- Strong **program management skills** and a track record of designing scalable, data-driven TA programs.
- Experience working cross-functionally with **TA, HRBPs, Finance, Legal, and Tech** teams.
- Excellent analytical skills — ability to interpret data and build operational plans based on insights.
- Fluent in **English**; additional language skills (Portuguese, Spanish, or Mandarin) are a plus.
- Strong communication and stakeholder management skills — ability to influence across functions and cultures.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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