Associate Production Support Specialist

Há 6 dias


Sao Paulo, Brasil Open Text Corporation Tempo inteiro

**Associate Production Support Specialist**:

- Req id: 32710- Sao Paulo, São Paulo, BR**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Summary in English:
This is an entry-level position; you’ll learn and then be responsible to support OpenText products. You must be very patient and have a clear and empathic communication to deal with technical and non-technical staff from our customers. You need to be good at logic, have some experience with IT, know at least the basics of ITIL and are always ready to learn more.

Resumo (PT - BR)

Está é uma posição de entrada para trabalhar no time de suporte da OpenText. Você será treinado e então passará a suportar nossos produtos. O perfil ideal é paciente e tem uma comunicação clara, para lidar com usuários técnicos e não técnicos. Ter empatia é fundamental.

Você precisa ser bom em lógica, ter alguma experiência com TI, preferencialmente suporte ou operações, saber pelo menos o básico de ITIL e ter muita vontade de aprender.

**IMPORTANTE - Segunda a Sexta (11AM - 08PM) + 1 domingo por mês.**

**Vaga hibrida, três vezes por semana no escritório (terça, quarta e quinta)**

**Inglês avançado/fluente obrigatório, SERÁ TESTADO. Irá atender clientes em português e inglês.**

**Perfil**:

- Inglês avançado/fluente
- Desejável ter experiência em suporte técnico.
- Ter conhecimento em relação as boas práticas do ITIL.
- Ter entendimento em relação aos protocolos de comunicação.
- Graduado ou cursando superior relacionado à área de TI.
- Desejável conhecimento em sistemas operacionais Windows, Unix ou Linux.
- Foco em resolução em primeiro nível.
- Habilidade para realizar diversas tarefas simultâneas e priorizá-las de forma eficaz.
- Atitude positiva, paciência, compreensão, dedicação e comprometimento.
- Atenção a detalhes, capacidade de rapidamente entender novos conceitos, com sede de conhecimento.
- Conhecimento em ferramentas de acesso remoto.
- Trabalho em equipe.



  • São Paulo, São Paulo, Brasil OpenText Tempo inteiro R$40.000 - R$80.000 por ano

    Opentext - The Information CompanyTogether, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered...


  • Sao Paulo, Brasil AD Digital Tempo inteiro

    **AD Digital is looking for a Technical Production Specialist to **_work_** with the Partners Experiences team of YouTube.** As Technical Production Specialist you will be part of a core team that plan, execute and deliver in person and virtual experiences to YouTube creators. This person must have an active interest in and enthusiasm about delivering...

  • Production Specialist

    1 semana atrás


    São Paulo, Brasil NBCUniversal Tempo inteiro

    **Company Description** NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...


  • Sao Paulo, Brasil opentext Tempo inteiro

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. Summary in English: This is an entry-level position; you’ll learn and then be responsible to...


  • Sao Paulo, Brasil Open Text Corporation Tempo inteiro

    **Req id**:30176- Sao Paulo, São Paulo, BR**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.- The Opportunity: - This is an entry-level...


  • Sao Paulo, Brasil opentext Tempo inteiro

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The Opportunity: This is an entry-level position; you’ll learn and then be responsible to...

  • Support Specialist

    Há 3 dias


    São Paulo, Brasil beBeeSupport Tempo inteiro

    Customer Support Specialist We are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective support to our customers through various communication channels. This is an excellent opportunity to work in a dynamic environment and develop your skills in...

  • Support Specialist

    Há 3 dias


    São Paulo, Brasil beBeeSupport Tempo inteiro

    Customer Support Specialist We are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective support to our customers through various communication channels. This is an excellent opportunity to work in a dynamic environment and develop your skills in...


  • Sao Paulo, Brasil Red Hat Software Tempo inteiro

    About the job: The Red Hat Application Platform Support team is looking for an Associate Manager of Technical Support to join us in Sao Paulo, Brazil. In this role, you will join a team that is responsible for supporting our suite of Red Hat Application Services solutions and Red Hat OpenShift Container Platform. You'll oversee a team of engineers that...


  • São Paulo, Brasil Oshkosh Tempo inteiro

    About JLG an Oshkosh company JLG began in 1969 when our founder John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment training opportunities and...