Dispatcher (Night Shift)

2 semanas atrás

Rio Grande do Sul, Brasil Zelh Tempo inteiro

**About the Role**:
We are seeking a highly organized and detail-oriented Dispatch Coordinator to oversee the tracking and coordination of freight shipments. This role requires proactive communication, problem-solving skills, and the ability to manage multiple tasks efficiently. As a Dispatch Coordinator, you will be responsible for tracking load statuses, updating systems, and ensuring seamless communication between carriers, customers, and brokers.

**Key Responsibilities**:

- Monitor and check calls for all statuses throughout the life cycle of a load.
- Manage dispatch inbox and promptly respond to issues or updates from carriers.
- Build loads in our Transportation Management System (TMS) based on customer tenders and portal information.
- Update our TMS and corresponding customer portals with accurate and timely information.
- Schedule appointments for loads in a timely and efficient manner.
- Handling 800-1000 loads per month.
- Communicate shipment issues to brokers handling the respective customer accounts.
- Execute tasks as directed by brokers and "problem solvers" to resolve shipping issues.

**Working** **conditions**:

- Working schedule**:Monday - Friday, 3:00 PM - 12:00 AM EST / 9 pm - 6 am Belgrade time**(unpaid 1-hour break during the working day is included)**
- ** Remote mode of work**
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team

**Qualifications & Skills**:

- Prior experience in dispatch, logistics, or freight coordination preferred.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with Transportation Management Systems (TMS) and customer portals is a plus.
- Problem-solving mindset with the ability to handle urgent situations effectively.

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