Growth Ops Manager

**GET TO KNOW US**

We simplify wellness so you can find everything in one place. Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.

**WHAT MAKES A GYMPASSER?**

We are passionate about our mission Whatever your job title is, here you can make a global impact and change people's lives. At Gympass, we collaborate, set high achievable goal expectations, and focus on the end result. It's a challenging, evolving environment that allows you to learn and grow. You will face a disruptive and emerging business model that will push you in several areas, with no boundaries for creation and collaboration.

**THE OPPORTUNITY**

We are hiring a Growth Ops Manager to our Growth Martech & Analytics team in São Paulo

The Gympass Growth team is seeking a technical, hands-on, results-driven growth ops manager to add firepower to our Growth Martech & Analytics team. This individual will spearhead the organization & execution of the processes with internal and external teams to improve efficiency for our Growth Team members. This individual will be responsible for the day-to-day process creation, monitoring and improvements.

**YOUR IMPACT**
- Create process maps and documentation within the main stakeholders in the marketing team.
- Independently lead concurrent programs and projects, as well as defining business requirements, project scope, success criteria, risks, design/development, communication and implementation plans;
- Analyze the efficiency and costs of existing business processes and identify areas of improvement;
- Create and present process improvement reports;
- Oversee the implementation of new business processes;
- Troubleshooting and improving new processes, as well as update process and procedure policies;
- Conduct ongoing analysis and monitoring of processes;
- Oversees and handles relationships with 3rd parties vendors;
- Evaluate the efficiency and costs of established processes, developing improvement strategies, and facilitating changes;
- Provide enablement/governance of tools and platforms and process updates to the marketing teams;
- Gather and disseminate internal and external processes and documentation best practices.

**WHO YOU ARE**
- A professional with a Bachelor's degree with an emphasis in marketing/communications, engineering, business or related field.
- Someone with experience working with processes optimization.
- Energetic team player with excellent written, verbal, & conceptual skills in both English and Portuguese.
- Someone with a deep understanding of business management, excellent communication skills, and the ability to coordinate multiple teams with adaptability.
- Ability to negotiate, influence, and build credibility and strong partnerships in matrixed organization across business functions and levels.
- Demonstrated skills in problem-solving, listening, strategic planning and thought leadership.

**WHAT WE OFFER YOU**

**We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs Our benefits include**:
**WELLNESS**:Health, dental, and life insurance.

**FLEXIBLE WORK**:Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

**GYMPASS DISCOUNT**:We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more.

**PAID TIME OFF**:We know how important it is that our employees take time away from work to recharge.

BR: Vacations after 6 months and 3 days off per year + extra day off on the month of your birthday + 1 day off for each anniversary of the year worked.

**PAID PARENTAL LEAVE**:Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.

BR: 100% paid parental leave of 6 weeks to all new parents, of both biological and adopted children, regardless of gender and parent's relationship with the co-parent, Also extended maternity leave under local legislation

**CAREER GROWTH**:Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

**CULTURE**:An exciting and supportiv