Customer Success Intern

2 semanas atrás

Sao Paulo, Brasil LSEG (London Stock Exchange Group) Tempo inteiro

Objective: The program includes hands-on learning, client-facing role rotations, mentoring, and professional development. Client-facing internal learning experiences will align you with our vision and strategy.

Scope of role: The intern will operate within the Customer Success Management group in the Latin American Market. Main responsibility will be to manage a portfolio of messenger users, training the users, handling their requests, as well as requests from audit bodies. The intern will also support the other CSMs on their accounts and their end-users usability of our products, rather it be in Wealth Management, Commodities, Investment & Advisory or Trading. The program provides college students with the knowledge needed to successfully build a career in the global financial services industry.

Position requirements:

- Curious self-starter with critical thinking skills
- Ability to work both individually and on a team
- High-energy and ability to work in front of customers
- Excellent communication and relationship building skills
- Interest in Financial Markets, Technology, & Data
- Portuguese + English fluency. Spanish is a plus.
- 4 semesters to graduation

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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