Tune Shop Staff

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

Mt. Bachelor strives to deliver Central Oregon’s most memorable outdoor adventures to locals and out-of-town visitors on a year-round basis. Mt. Bachelor’s 365 days of fun includes 4,300 acres of lift-accessible terrain for skiing and snowboarding, Woodward Mountain Parks, a world-class Nordic Center, summer and fall downhill biking in the Mt. Bachelor Bike Park, Sun Country Tours (white water rafting), hiking, Sunset Dinners, Zip-Touring and chairlift-accessible sightseeing.

Position Summary

Tune shop staff employees are responsible for maintaining rental fleet equipment and providing repair and maintenance services to guests. Repair Technicians must possess modern knowledge of ski/board tuning techniques and understand how ski and snowboard technology has evolved. Experience operating manual tuning equipment, servicing snowboard bindings, and knowledge of Mt. Bachelor terrain are strongly preferred. A tune shop staff employee is also required to have a general knowledge of safety procedures and personal protective equipment use when working around large machines, power tools, chemicals, and hand tools. This is an inside job that requires extended periods of standing, bending, pushing and reaching. All members of this team possess exemplary guest service skills, can provide instruction on proper equipment use and present accurate maintenance and repair recommendations. Strong communication skills, an eye for detail, and the ability to work as a team are critical
- Essential Functions/Major Responsibilities
- Provide technical expertise to guests and employees.
- Conduct ski and snowboard repair and maintenance daily.
- Obtain certifications from all binding manufacturers and mount and adjust guest ski bindings daily.
- Intake of guest equipment; evaluating, recommending, documenting, and preparing equipment for services.
- Facilitate an informative equipment return process by explaining services performed and equipment function.
- Follow proper release of liability procedures.
- Perform regular fleet inspection and necessary fleet maintenance services.
- Basic ski/board service and maintenance may include: superficial and integrity base repairs, flattening bases, structuring bases, edge tuning, waxing, binding repair and binding testing.
- Operate a cash register with great accuracy.
- Follow opening and closing procedures accurately.
- Perform daily/weekly machine cleaning, maintenance, and record keeping.
- Add value to the department by being a great teammate and help in rentals as needed.
- Be able to stand for up to 10 hours a shift.
- Secondary Function
- Provide technical assistance to Rental Shop when needed, snow removal projects and all other duties assigned.
- Job Scope- Mt. Bachelor Repair team works together in a very fast paced atmosphere. Our staff is required to be knowledgeable and professional. It is imperative that our staff is passionate about the sport and willing to use their knowledge to assist our guests. Our team must share a passion in perfecting our service and techniques so we can continue provide the best tuning and repair experience possible.- Supervisory Responsibilities (if applicable)
- Number of employees supervised: 2-5 employees
- Positions supervised: Repair Tech
- Scheduling and assigning work: on a daily basis based on business levels
- Training
- all applicable binding, ski, and snowboard repair/adjustment/tuning and triage
- Disciplinary actions: none
- Performance review: none
- Hiring/Termination: none

Interpersonal Contacts- Guests, Instructors, Ski Patrol, and Fellow employees.- Specific Job Skills- License/Certifications: Able to pass binding certification indemnity tests for four major manufacturers.
- Technical: Understand and perform modern ski tuning techniques.
- Physical Capabilities: Able to push, pickup, and drag 70 lbs.
- Additional: Must have experience with or functional knowledge of the following equipment: Alpine skis & boots, Alpine Touring skis & boots, Telemark skis & boots, Alpine snowboards, and Alpine Touring snow boards.
- Education/Related Experience- Minimum education required: High School Diploma or equivalent
- Minimum time in related position: 1 year or 2 seasons as tuning/repair shop employee with exposure to guest service

Current Hiring Rate: $17.00/hour- Minimum Age Requirement: 18 Come Work Where You Play