Payroll Global Process Owner

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We are hiring the best talent for **Payroll Global Process Owner (GPO) - Senior Analyst **to be located in** **Bogotá**

**Purpose**

The Global Process Owner (GPO) function at Johnson & Johnson is focused on setting and managing the strategic agenda for the Payroll function, aligning stakeholders across the organization, changing behaviors, reinforcing cultural norms, and reinforcing the organizational brand across regions and functions. The GPO function leads end-to-end process communities (i.e. all stakeholders involved in the process) and governs end-to-end processes in alignment with functional and company policies. As owners of the end-to-end payroll process, the GPO has accountability for payroll projects to ensure they are adhering to the strategy and standards set globally. In addition to owning the end-to-end payroll process, the GPO is also focused on vendor management, driving process improvements, and establishing global/regional standards to the extent possible.

Given that the New Consumer Health business will be standing up an all-new payroll function, it is anticipated that the primary focus for the GPO function initially will be process standardization, optimization, and automation opportunities designed to streamline the payroll input process with third party payroll vendors, as well as developing tools to help cluster payroll teams with data collection and audits/reconciliations of payroll data.

The GPO Senior Analyst role will report into the GPO Director role and will work on a variety of tasks associated with the objectives outlined above. This will entail maintaining end-to-end processes globally, managing end-to-end process exceptions and governance process associated with exceptions, selecting performance metrics, and developing processes to collect and report on performance metrics. This role is expected to continuously analyze potential opportunities to improve payroll processes and to have a digital mindset, i.e. always looking for opportunities to leverage technology and digital capabilities to drive better outcomes.

**Key Responsibilities**
- Develop and maintain end-to-end global payroll processes and support the management of the process exception governance process
- Build digital capabilities to unlock process efficiencies and drive process standardization globally and regionally
- Develop end-to-end digital capabilities in partnership with digital functional owners to enable intelligent automation
- Facilitate adoption of various digital tools and drive continued used through training programs and targeted learning initiatives
- Support GPO project managers with project prioritization, status reporting, and execution
- Develop processes to collect and report on performance metrics, KPIs, and vendor SLAs associated with payroll processes
- Support the GPO function on vendor management tasks
- Communicate the overall strategic vision of the Payroll GPO function to a broad spectrum of stakeholders across the organization
- Align key stakeholders across the organization on global process standards, advocate for behavior change (where appropriate), and reinforce cultural norms
- Support the integration of payroll strategies as appropriate with other functions and departments

**Qualifications**
- A minimum of a bachelor’s degree is required
- English language proficiency is required
- A minimum of 6 years of progressive business experience in payroll operations and/or in a process improvement role in a multi-national company is required; Both payroll operations and process improvement experience is preferred.
- Knowledge and/or experience with payroll, HR, and timekeeping technologies (ADP, Kronos, eTime, Workday, Salesforce, etc.)
- Knowledge and/or experience working with third-party payroll providers preferred
- Strong strategic thinking capabilities, yet also detail-oriented
- Digital mindset, i.e. knowledgeable about technology solutions to business problems
- Strong interpersonal skills and the ability to interact skillfully and confidently with internal stakeholders and colleagues to develop ideas, identify opportunities, and influence outcomes
- Strong written and oral communication skills required
- Experience working with stakeholders to analyze ambiguous problems and develop solutions to complex business problems
- Knowledge of global payroll processes preferred; enough