Junior IT Support Technician

Há 7 dias

São Paulo, Brasil Sinch Tempo inteiro

At Sinch, we are at the forefront of mobile engagement technology, connecting businesses with their customers in innovative ways. We are currently looking for a Junior IT Support Technician (Affirmative for PwD) to join our dynamic Global IT support team. In this role, you will gain hands-on experience while providing essential support to our internal teams. Your curiosity, friendly attitude, and eagerness to learn will play a significant role in our commitment to delivering exceptional service.
Your primary responsibility will be to assist with a wide range of IT issues, from troubleshooting hardware and software problems to managing user accounts and system profiles. This is an excellent opportunity to kickstart your career in IT and develop skills in an exciting, fast-paced environment.

**Requirements**:

- Some experience in IT Support or a relevant internship.
- Basic knowledge of Windows and macOS operating systems.
- Good communication skills in written and spoken English.
- Strong willingness to learn and adapt in a fast-paced environment.
- Skills in troubleshooting hardware and software issues are preferred.
- Experience with mobile devices (Android/iOS) is a plus.

**Benefits**:
**Stay healthy**: We cover 100% of medical and dental plans for Sinchers through Bradesco Saúde.
**Flexible benefits**: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.
**Family first**: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
**Everyday wellbeing**: We partner with Wellhub to help Sinchers access gyms and wellness options.
**Secure your future**: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.
**Diversity and inclusion**: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.
**Take a break**: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.
Our Hiring Process

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