IT Business Analyst

**About Mobiz**

Mobiz is an information technology consulting firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve.

**What Can You Expect?**

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.

**Who Are We Looking For?**

**Key Responsibilities**
- Collaborate with clients to understand their business needs, goals, and challenges related to technical migration and automation projects.
- Conduct in-depth analysis of existing business processes and use cases to identify opportunities for improvement and automation.
- Gather and document detailed system requirements, specifications, and user stories for infrastructure deployment, migration, and automation projects.
- Collaborate with technical teams to translate business requirements into technical solutions, ensuring alignment with client objectives.
- Develop and maintain project documentation, including functional and technical specifications, process flow diagrams, and test plans.
- Coordinate and facilitate workshops, meetings, and interviews with stakeholders to elicit requirements and provide updates on project progress.
- Conduct feasibility studies and impact assessments to evaluate the potential benefits, risks, and costs associated with migration and automation initiatives.
- Perform gap analysis to identify areas where existing systems and processes fall short and recommend suitable solutions.
- Collaborate with QA teams to define test strategy, test plans, and test scenarios; validate functionality and ensure quality of project systems and documentation deliverables.
- Provide post-implementation support, including user training, documentation, and knowledge transfer assistance.
- Stay updated with industry trends, best practices, and emerging technologies related to technical migration and automation.
- Track, perform detailed analyses and summaries of results, interpreting and communicating results and recommendations to brand/business stakeholders with limited availability.
- Drive strategic and innovative approaches, giving a voice to the end user and/or customer.
- Partner cross-functionally to ensure plan test schedules or strategies are in accordance with project scope or delivery dates.

**Qualifications**
- BS or MS degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience as a Business Analyst, preferably with a focus on IT infrastructure consulting organization.
- Strong knowledge of business process analysis methodologies, tools, and techniques.
- Experience with IT cloud infrastructure, DevOps automation, and software development projects.
- Strong familiarity with SDLC methodologies (Agile, Waterfall, Hybrid) and tools is a plus.
- Strong familiarity and experience with MS Office Suite
- Experience working with global clients across Europe, APAC, and GCC with an understanding of specific requirements and regulatory environments.

**Skills**
- Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Proficient in conducting feasibility studies and impact assessments for migration and automation projects.
- Familiarity with QA processes and the ability to define test scenarios and validate functionality.
- Excellent listening, interpersonal, written, and oral communication skills.
- Logical and efficient, with keen attention to detail.
- Experience working in a team-oriented, collaborative environment.

**What We Offer**
- A team of bright, hard-working, and innovative people that will contribute to your growth.
- Competitive salary and comprehensive benefits plan.
- A dynamic and collaborative work environment with the opportunity to work with cutting-edge technology and innovative solutions.