
Operations Lead
Há 7 horas
Experiência com gestão de pessoas;
- Experiência com métricas de desempenho e melhoria de processos;
- Pacote Office Intermediário;
- Ensino superior completo
Na Amazon, trabalhamos para ser a empresa mais centrada no cliente do mundo. Para chegar lá, precisamos de pessoas excepcionalmente talentosas, brilhantes e motivadas.
A Amazon está em busca de Líderes de Operações para nossas operação em Cajamar - SP. Amazon é uma das marcas mais reconhecidas do mundo e distribuímos milhões de produtos todos os anos para nossos clientes.
Quatro áreas principais nas quais você sempre se concentrará são a segurança, qualidade, experiência do cliente e produtividade.
A pessoa que será Líder de Operações em Outbound tem como responsabilidades principais:
- Revisão dos planos de trabalho e definição de requisitos de produtividade para produção, visando atender aos objetivos gerais da operação.
- Parceria com Líderes de Operações para equilibrar o trabalho, garantindo que haja turnos equilibrados e eficientes enquanto todos atendem a todos aos objetivos da operação.
- Apoio a todos os programas de saúde e segurança para garantir um ambiente de trabalho seguro para todos os associados.
- Identificação e liderança proativa de iniciativas de melhoria de processos e ferramentas Lean Manufacturing.
- Liderança direta e por influência de pessoas.
**RESPONSABILIDADES**:
Você e sua equipe de associados (as) são responsáveis por fazer com que os pedidos dos clientes da Amazon sejam processados e entregues.
Você é responsável por garantir que as pessoas sejam devidamente treinadas e que suas necessidades locais sejam atendidas para poderem se concentrar em seus trabalhos, incluindo a coordenação de tarefas, organização de processos e administração de turnos.
Cajamar, SP, BRA
- Idioma Inglês intermediário (leitura, escrita e conversação) será considerado diferencial.
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