
Quality Manager
Há 5 dias
Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.
We are looking for a Quality Manager with the following requirements:
Functional Description:
- Will lead and coordinate the governances that are required to identify root causes, coordinates meetings to resolve problems, and will assure proper RCA documents are delivered;
- Has a clear view and understanding on all open problems linked to the MPI & POD (Internal or external - supplier);
- Will analyze the incidents trend from P4 to P1, including RCA produced by internal and external suppliers and action remediation or improvements;
- Will assure that problems have clear remediation plans with clear actions, owners, closure dates and he/she will track the progress and status of the implementation;
- Follows up and tracks progress with problem owners, mobilizes the relevant SMEs (internal - external supplier ) that are require to close open problem records;
- Identifies trends and potential Problem sources, by reviewing Incident and Problem analysis delivered by internal or external suppliers or by inputs from the different Governances;
- Makes recommendations for improvements, tracks the deliverables and ensures reporting;
- Work with all internal technical teams, Service Management and external stakeholders like customer and 3rd party;
- Need to have innovative approach as problems are unique and need to use different RCA techniques;
- Will lead special taskforces to remediate specific problems to ensure migrations to MPI and POD are running efficiently and stable;
- Defines, monitors and reports KPIs for the defined improvement areas during execution and after implementation of the actions, securing the implemented improvements generate the value;
- Is part of the Manager on Duty rota that is 24/7 available for escalations;
**Requirements**:
- Proven experience in service management (ITIL) and IT Operations Management;
- Knowledge of the Cloud environment and principles is a plus;
- Technical background in IT technology Infrastructure;
- Work in international teams and multi-cultural environment;
- Work with mínimal direct guidance, self-motivated and proactive;
- English fluency;
- Duration: Contract for 12 Months (Minimum);
- Localization: Hybrid, Lisbon
Tipo de vaga: Tempo integral
Horário de trabalho:
- De segunda à sexta-feira
Pergunta(s) de seleção:
- Tem interesse em morar em Portugal?
-
Quality Manager
Há 4 dias
São Paulo, SP, Brasil NEO EMPREGOS Tempo inteiro**Position**: Quality Manager **Location**: South Zone, São Paulo - SP **Salary**: R$ 16,000.00 **Working Hours**: Monday to Friday, from 9 AM to 6 PM **Benefits**: Health Plan Standard Benefits Package **About our company**: We combine technological innovation with a human touch to revolutionize customer service between brands and consumers worldwide. We...
-
Site Quality Manager
3 semanas atrás
Sao Paulo, Brasil Microsoft Tempo inteiroMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
IT Quality Manager
Há 3 dias
Sao Paulo, Brasil Citi Tempo inteiroThe IT Quality Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...
-
Project Quality Manager
Há 5 dias
Sao Paulo, Brasil GE Power Portfolio Tempo inteiro**Job Description Summary**: The Project Quality Manager (PQM) is responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply. You will drive a Culture of Quality where quality is built-in to...
-
Quality Manager
2 semanas atrás
São Paulo, Brasil Ansell Tempo inteiro**Quality Manager** **-** **(** **)****Description****GENERAL SUMMARY OF POSITION**- _Lead the QA Department and manage all QA functions at the Plant (manufacturing site), working with cross-departmental leadership to deliver high quality and compliant products on schedule.Establish and maintain a QMS to ensure that the company's facilities, equipment,...
-
Clinical Quality Manager
Há 3 dias
Sao Paulo, Brasil Curebase Tempo inteiro**About the role** Curebase is seeking a Clinical Quality Manager who will thrive in a quickly scaling healthcare technology environment. The Quality and Compliance team at Curebase is deeply collaborative, and you will collaborate with Clinical Operations, while leading and mentoring the Clinical Quality team. This role reports directly to the Director of...
-
Quality Manager
2 semanas atrás
Sao Paulo, Brasil Danfoss Tempo inteiroRequisition ID: 26410- Job Location(s): Guaratingueta, BRDanfoss is looking for a new colleague with a technical background who is passionate and motivated towards delivering best quality and continual improvement. You will be responsible for establishing and implementing Quality processes such as: Lead and support that the QMS processes is executed in...
-
Quality Senior Manager
Há 7 dias
Sao Paulo, Brasil Unilever Tempo inteiro**WHO ARE WE?** Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Through our household brands, like Knorr, Dove, Hellmann’s, and...
-
Quality Manager Health Science Latam
2 semanas atrás
Sao Paulo, Brasil Nestle Tempo inteiroSomos uma empresa diversa, inclusiva, com pensamentos múltiplos e ideias inovadoras, que investe na Transformação Digital e preza pela inovação, tanto em nossos produtos quanto em nosso método de trabalho. Uma empresa que tem como ponto principal o propósito e que se preocupa com o bem estar de nossos colaboradores. **Se faz bem, a gente...
-
Quality Manager Latam
Há 4 dias
São Paulo, Brasil Novo Nordisk Tempo inteiroQuality Manager LATAM **Category**:Quality **Location**:São Paulo, São Paulo, BR **The Position** - As a Quality Manager LATAM, you will: - Contribute to the development of the LATAM GDP (Global Distribution Practice) Audit strategy for external suppliers. - Lead the auditor's team in the business area. - Oversee the GDP external audit process,...