Quality Manager

Há 5 dias

Sao Paulo, Brasil Equação IT Tempo inteiro

Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.

We are looking for a Quality Manager with the following requirements:
Functional Description:

- Will lead and coordinate the governances that are required to identify root causes, coordinates meetings to resolve problems, and will assure proper RCA documents are delivered;
- Has a clear view and understanding on all open problems linked to the MPI & POD (Internal or external - supplier);
- Will analyze the incidents trend from P4 to P1, including RCA produced by internal and external suppliers and action remediation or improvements;
- Will assure that problems have clear remediation plans with clear actions, owners, closure dates and he/she will track the progress and status of the implementation;
- Follows up and tracks progress with problem owners, mobilizes the relevant SMEs (internal - external supplier ) that are require to close open problem records;
- Identifies trends and potential Problem sources, by reviewing Incident and Problem analysis delivered by internal or external suppliers or by inputs from the different Governances;
- Makes recommendations for improvements, tracks the deliverables and ensures reporting;
- Work with all internal technical teams, Service Management and external stakeholders like customer and 3rd party;
- Need to have innovative approach as problems are unique and need to use different RCA techniques;
- Will lead special taskforces to remediate specific problems to ensure migrations to MPI and POD are running efficiently and stable;
- Defines, monitors and reports KPIs for the defined improvement areas during execution and after implementation of the actions, securing the implemented improvements generate the value;
- Is part of the Manager on Duty rota that is 24/7 available for escalations;
**Requirements**:

- Proven experience in service management (ITIL) and IT Operations Management;
- Knowledge of the Cloud environment and principles is a plus;
- Technical background in IT technology Infrastructure;
- Work in international teams and multi-cultural environment;
- Work with mínimal direct guidance, self-motivated and proactive;
- English fluency;
- Duration: Contract for 12 Months (Minimum);
- Localization: Hybrid, Lisbon

Tipo de vaga: Tempo integral

Horário de trabalho:

- De segunda à sexta-feira

Pergunta(s) de seleção:

- Tem interesse em morar em Portugal?

  • Quality Manager

    Há 5 horas

    São Paulo, SP, Brasil Spencer Ogden Tempo inteiro

    Quality Manager LATAM - Wind Projects Based in São Paulo, Brazil Full time position, hybrid work set-up The Quality Manager is responsible for establishing, implementing, and overseeing quality assurance and quality control (QA/QC) systems for onshore wind projects. This role ensures that all construction, installation, and commissioning activities comply...

  • Site Quality Manager

    3 semanas atrás

    Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Quality Manager

    Há 4 dias

    São Paulo, SP, Brasil NEO EMPREGOS Tempo inteiro

    **Position**: Quality Manager **Location**: South Zone, São Paulo - SP **Salary**: R$ 16,000.00 **Working Hours**: Monday to Friday, from 9 AM to 6 PM **Benefits**: Health Plan Standard Benefits Package **About our company**: We combine technological innovation with a human touch to revolutionize customer service between brands and consumers worldwide. We...

  • Program Manager

    2 semanas atrás

    Sao Paulo, Brasil Quality Digital Tempo inteiro

    O que buscamos? Um profissional com forte capacidade analítica, boa comunicação, capaz de trazer uma compreensão clara do trabalho, prioridades, status atual e planos de ação, além de organização e planejamento de iniciativas complexas. Como será o seu dia a dia: Apoio ao comercial no direcionamento de novos projetos/produtos referente ao seu...

  • Project Quality Manager

    Há 5 dias

    Sao Paulo, Brasil GE Power Portfolio Tempo inteiro

    **Job Description Summary**: The Project Quality Manager (PQM) is responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply. You will drive a Culture of Quality where quality is built-in to...

  • Quality Manager

    1 dia atrás

    São Paulo, Brasil Spencer Ogden Tempo inteiro

    Quality Manager LATAM - Wind ProjectsBased in São Paulo, BrazilFull time position, hybrid work set-upThe Quality Manager is responsible for establishing, implementing, and overseeing quality assurance and quality control (QA/QC) systems for onshore wind projects. This role ensures that all construction, installation, and commissioning activities comply with...

  • Latam Quality Manager

    1 semana atrás

    Sao Paulo, Brasil CSL Behring Tempo inteiro

    Our affiliate in Brazil was established 2 years ago and we want to strengthen our Quality Department with a Quality Assurance Specialist. In this new position, you will be in charge of expanding our Quality Management System and supporting projects of LATAM Regional office. Your tasks will be divided 70% for Brazil affiliate and 30% for the LATAM Regional...

  • Quality Manager

    2 semanas atrás

    Sao Paulo, Brasil Danfoss Tempo inteiro

    Requisition ID: 26410- Job Location(s): Guaratingueta, BRDanfoss is looking for a new colleague with a technical background who is passionate and motivated towards delivering best quality and continual improvement. You will be responsible for establishing and implementing Quality processes such as: Lead and support that the QMS processes is executed in...

  • Quality Senior Manager

    Há 7 dias

    Sao Paulo, Brasil Unilever Tempo inteiro

    **WHO ARE WE?** Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose - to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Through our household brands, like Knorr, Dove, Hellmann’s, and...

  • Quality Manager Latam

    Há 4 dias

    São Paulo, Brasil Novo Nordisk Tempo inteiro

    Quality Manager LATAM **Category**:Quality **Location**:São Paulo, São Paulo, BR **The Position** - As a Quality Manager LATAM, you will: - Contribute to the development of the LATAM GDP (Global Distribution Practice) Audit strategy for external suppliers. - Lead the auditor's team in the business area. - Oversee the GDP external audit process,...