QA Lead

We are searching for a seasoned QA Lead to play a pivotal role in ensuring our product's quality, reliability, and performance. You'll lead a talented team of manual and automated testers. Your expertise will guide our product to excellence, ensuring a seamless experience for our users.

**Requirements**:

- Strong leadership and team management abilities.
- Excellent analytical and problem-solving skills.
- Deep understanding of scripting languages Typescript and JS
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Familiarity with SaaS-specific challenges and cloud technologies.
- Understanding of system architectures (APIs, servers, components, coms, auths, etc)
- Obsessive attention to pixel perfectness, UI, UX, etc
- You must possess one of the following certificates: CMST, CMSQ, CTAL-TM, CTEL-TM-MTT, CTEL-TM-OTM, CTEL-TM-SM
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum of 7 years of experience in software quality assurance
- Minimum 3 years of proven experience as a QA lead or similar role, preferably in a SaaS company.
- Hands-on experience with both manual and automated testing.
- Good knowledge of test case management tools (XRay, TestRail)
- Familiarity with automation tools such as Playwright, Lighthouse Selenium, Appium, JUnit, TestNG, etc.
- Knowledge of CI/CD tools and processes.
- Proficiency in QA methodologies, tools, and best practices.

**Key Responsibilities**:
**Testing Strategy & Implementation**:

- Define, establish, and document manual and automated QA processes and policies.
Research, define, and implement test strategies suitable for a fast-paced SaaS environment.
Deep understanding of the product to anticipate different outcomes related to the development process and proactively establish testing policies to validate these changes.
Oversee the testing teams during the creation of detailed, comprehensive, and well-structured test plans and test cases. Support the execution of these plans
Oversee the efforts of Automated QAs
Collaborate with the product and development teams to ensure alignment on quality benchmarks.
Ensure QA Kpi’s are systematically reached and surpassed
- ** Leadership & Team Management**:
Lead, mentored, and grew a team of manual and automated testers demonstrating a hands-on approach.
Assign tasks, monitor workload, and ensure timely completion of testing cycles.
Conduct performance reviews, facilitate training, and assist in hiring new team members.
- ** Automated Testing**:
Champion and oversee the implementation and maintenance of test automation frameworks with the automation testers (including client-side performance tests, speed, etc).
Integrate QA processes with CI/CD pipelines, ensuring automated tests run during deployments.
Oversee performance testing
Monitor automated tests, analyze failures, and ensure timely bug fixes.- **Manual Testing Oversight**:
Direct manual testing efforts, ensuring all features are thoroughly tested by the manual testers.
Ensure that the team effectively logs, tracks, and communicates defects.
Foster an environment where testers actively discuss challenges and collaborate on solutions.
- ** Stakeholder Communication**:
Act as the primary point of contact for all QA matters.
Regularly update stakeholders on QA progress, risks, and results.
Participate in release decisions, providing insights from a quality perspective.
- ** Continuous Improvement**:
Analyze metrics, feedback, and market trends to continuously improve testing strategies.
Drive innovations in QA tools, processes, and best practices.

**Benefits**:
**Stable and Rewarding Career Path**

Secure a long-term, full-time position where your expertise will be valued and nurtured.

**Generous Leave Entitlement**

Enjoy a substantial allowance of 22 paid annual leave days to recharge and spend quality time with loved ones.

**Engagement with Industry Leaders**
Seize the opportunity to work on high-profile projects with international brands, leaving a significant footprint in products experienced by millions of users monthly.

**Work-Life Harmony**
Take advantage of flexible working hours, allowing you to balance professional commitments with personal well-being.
Thrive in a remote working environment with the option to work from the comfort of your home, fostering a harmonious work-life balance.

**Personal and Professional Development**
Elevate your career through company-sponsored upskilling, enhancing both your personal and professional growth through continuous learning opportunities.