Shuttle Driver and Car Return Agent

Hi, first thank you for your interest in this position, we think that it is very important for you to know a little about our history.

Klass Wagen started with only 4 people and 7 cars (now we have more than 3000), but big ambitions We want to be the best, the biggest, and achieve that as a team. Because great things are only possible to achieve with others, and success tastes better when shared. For us, the motto "there is only 1st place and the rest" fits perfectly, and if you have the following profile, we would like you to be part of our journey.

What do we want/expect from you?
- To know English at least at an intermediate level (conversational);
- Have an optimistic and friendly attitude;
- You are empathetic and attentive to customer needs;
- You enjoy interacting with customers, even the most difficult ones;
- You are persistent and motivated to achieve targets (both individual and team);
- You are results-oriented and enjoy solving challenges;
- You are a team player;
- You are flexible;
- Experience in related fields is an advantage: Rent-a-Car, Tourism, Customer Relations, Sales is a plus.

In short:

- Smart and resourceful;
- an active person who really enjoys "running around" and field work;
- someone who enjoys interacting with customers, even the difficult ones;
Job description

What will you be doing?
- You will greet clients;
- You will transport customers by minibus from the airport to the company's premises and back again on their return;
- You will maintain the good mood of the clients while accompanying them;
- You will hand over and collect the rental cars from the clients;
- You will sell additional services and charge for them;
- You will carefully complete the rental contract and the handover and pick-up report;
- You will check the condition of the car on handover and return (identify any damage);
- You will record the damages and collect the corresponding amount from the customers;
- You will ensure our very famous IMPECABLE CUSTOMER CARE.

WORKING SCHEDULE:
Work is from Monday to Sunday and the hours are divided into shifts of 10 Hours (in this scenario 4 days work 2 off) two schedules:
1º - 08H00 - 20H00;
2º - 20H00 - 08H00;
The work is carried out in the proximity of Lisbon International Airport (Camarate)

To the above requirements, we can offer wholeheartedly:

- Friendly work team
- Good supervisors, we care about the welfare of our employees and help whenever we can personally and professionally
- Appreciation and proper remuneration for a job well done.

Salary Conditions: 890€ Gross Salary plus €7.63 per day food allowance ( paid in meal card), plus bonuses associated with the results, extra hours, and night hours, the value will be between 300€ to 500€ net value.
The Klass Wagen Team is focused on offering our customers an unforgettable experience. Witness to that is the positive reviews coming from our customers on social networks.

Tipo de vaga: Tempo integral

Horário de trabalho:

- Turno rotativo

Pergunta(s) de seleção:

- Possui passaporte válido?
- Why would you consider moving to Portugal? Answer in English.
- What did you dislike most about past jobs and don't want to happen in the future?
- What are the things you have the right to complain about your previous jobs? Who is to blame / responsible for these?
- What did you like most during your professional activity and would you like it to be repeated at the next job?
- Name one moral value that you strongly believe in and the reason why.

Idioma:

- Inglês (obrigatório)

Licença/Certificação:

- Carta de condução Categoria B (obrigatório)