Director of Snow

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play- Free employee season pass and free or discounted dependent(s) season pass- Free and discounted friends & family day passes- Free transportation to & from Bend, Sunriver, and La Pine- Discounts across the resort (food & beverage, retail, rentals, lessons & more)- Employee housing program- 401k with up to 5% company match & immediate vesting- Discounted onsite daycare- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

Essential Functions/Major Responsibilities- Culture: Understands how to operate in a people-first culture. Treats everyone with kindness and respect, prioritizing employee well-being and empowerment while delivering exceptional experiences for both employees and guests. Shows up for the team during busy periods.- Strategic Leadership: Develop and implement a comprehensive strategy for the Ski and Ride School, daycare, and mountain biking programs that aligns with the resort's overall vision and goals.- Innovative: Ability to think differently, develop new snow sports programs, and enhance other programs. Have a growth mindset, and do not be afraid to take chances.- Program Development: Design and execute creative, cutting-edge programs and lessons for all age groups and skill levels, incorporating the latest trends in ski and snowboard instruction.- Team Management: Recruit, train, and lead a team of over 300 highly skilled team members and support staff, fostering a culture of innovation, collaboration, and enthusiasm.- Guest Experience: Ensure an exceptional and personalized guest experience by continuously improving teaching methods, communication, and program offerings.- Performance Analysis: Monitor and analyze program performance, gathering guest feedback and using data to make informed decisions and improvements.- Safety and Compliance: Uphold and enforce the highest standards of safety and compliance in all operations. Ensure all licensing is compliant across all functions.- Marketing Collaboration: Work closely with the marketing team to promote all snow sports and mountain bike programs, creating unique and innovative campaigns.- IT Collaboration: Work with IT to modernize the ski school utilizing cutting-edge technology and solutions- Budget Management: Oversee the financial performance of the entire Snow Sports Department, managing budgets and optimizing resources efficiently.- Ensures compliance with governmental regulations.- Other duties as required.

Secondary Function

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of our business, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer to others.

Supervisory Responsibilities- Number of Employees Supervised: 3 direct & 300 indirect- Culture: Able to operate in a people-first culture.- Scheduling and assigning work: Ensuring coverage across all areas of snow sports.- Training: Staff orientations, ensuring proper training and credentials across all snow sports staff.- Performance Management: Responsible for all aspects of performance management, hiring, and termination.

Interpersonal Contacts

Must be able to develop meaningful relationships at all levels of the organization, including staff, managers and supervisors, peers, and with governmental agencies and other key partners.

Specific Job Skills- License/Certifications: Valid Driver’s License- Technical: Advanced base of computer operation skills with the foundation to learn new programs. In-depth understanding of Microsoft Office, with advanced use of Excel. Knowledge of Flaik and Workday is a plus.- Additional: Ski area experience, Customer Service skills. Strong communication and public speaking skills are paramount, and the ability to present in front of large groups with impact and influence.

Physical Demands- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive disc