Senior Global Order Fulfillment Manager

2 semanas atrás

Piracicaba, Brasil Caterpillar Tempo inteiro

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- Don’t forget to include a resumé in English in your profile in Workday**

**What you will do**:

- Managing a global Team overseeing order fulfillment activities across E&T to support our Dealers and Customers.
- Provide excellent support/service to meet the needs of our Dealers and Customers.
- Ensure compliance with company policies and procedures.
- Developing and executing risk assessments of order fulfillment to ensure that all sites follow established policies and procedures.
- Managing the development, implementation and maintenance of order fulfillment policies and procedures.
- Managing a Global Team to ensure development and prepare them to move into the E&T Industry Teams or other areas across Caterpillar.
- Continue to pursue simplified and standardized processes that enhances the order to delivery experience.

**What you will have**:
**Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

**Basic requirements**:

- Bachelor’s degree
- English Pre-Advanced
- English Advanced

**Additional Information**:

- This position may require up to 10% travel.

**Some of the offered benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

LI

**Posting Dates**:
janeiro 13, 2025 - janeiro 20, 2025
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

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