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**Basic Qualifications**:
- Relevant experience as an Accounts Receivable Operations Manager;
- Bachelor’s degree in Finance, Accounting, or related fields;
- Ability to work independently and be self-motivated in a fast-paced, often ambiguous, and rapidly changing environment;
- Demonstrates strong communication (verbal and written) skills, and is able to positively influence behaviors and outcomes;
- Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations;
- Strong analytical skills and ability to evaluate business processes;
- Extensive knowledge on Accounts Receivable related KPIs;
- Experience with complex problem solving using Lean / Six Sigma techniques desired;
- Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion.
Job summary
Amazon is seeking an experienced and hands-on Accounts Receivable Manager to lead our collections efforts for Amazon Web Services (AWS) Brazil.
The scope of this role will include directly managing the team in São Paulo - Brazil, as well as working closely with the Support Center team in Costa Rica.
Key job responsibilities
**Management responsibilities**:
- Performs autonomously, initiates and manages complex, departmental and/or cross-company work;
- Managing process workload and establishing priorities;
- Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices;
- Calling and meeting with customers as required;
- Plays significant role in career development of the team;
- Drives execution of vision and goals for the team.
Business responsibilities;
- Setting up process priorities and aligning with overall organization priorities;
- Driving organization’s strategy around customer experience. Continually looking at improvement in metrics, SLA by process improvement, automation;
- Exploring upstream/downstream improvement opportunities by working with business partners and stakeholders;
- Partnering with the business and IT to scope and implement new technology functionality & enhance existing processes and solutions;
- Building and maintaining operations’ performance metrics and continually raising the bar;
- Evaluating and communicating accounts receivable controllership risks with the Finance Operations, assessing the adequacy of existing controls and implementing new controls as needed;
- Operationalize policies, documentation and implementation, and procedural compliance with the Sarbanes-Oxley Act. This includes developing, modifying and maintaining the operational and design effectiveness of internal controls partnering with Internal Audit;
**Preferred Qualifications**:
- CPA;
- Master’s degree in Finance, Business Management, Project Management.
