Partnership Manager

Overview:
Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are on the lookout for a Strategic Partners Manager to join our revenue team.

Our Revenue team is a highly focused team driving revenue on the Games Global suite of products. The Partnership Team builds and maintains strong customer relationships, developing accounts across our wide portfolio of gaming operators. This is done through strategic partnership management, upselling products and maximising revenue from each customer for the business.

This role is responsible for the generation of increased revenue across the company customer base. This includes working with a wide variety of internal stakeholders in order to maximize revenues from strategic partners. The role also exists to continually review business development opportunities and manage strategic parnters in the most effective way possible. The position requires an excellent understanding of the e-gaming industry, relevant markets, competitors and customers. Effective customer management experience (ideally gained within the gaming industry) and excellent team management capabilities are prerequisites for the role.

What’s in it for you? We offer a comprehensive package including a competitive salary, top of the range benefits, discretionary bonus scheme, annual pay reviews, constant learning through the Games Global university, wellbeing initiatives and office spaces you’ll thrive in

Not based in the location of this role. Don’t Stress, depending on the role Games Global offers A* relocation packages. Please speak to the recruitment team for further information.

**Responsibilities**:

- Liaise closely with the Games Team to ensure content is optimised across the customer base in an orderly and timely fashion. This must be done in a way that maximises revenue for Games Global and aligns with the partners’ game launch strategies
- Manage a small number of key strategic operators, increasing revenue within the portfolio and maintaining strong relationships
- Accountable for key operator performance as well as delivering and exceeding personal targets
- Monitor target progress, evaluate gaps, put strategies in place to ensure deadlines are met and keep internal stakeholders updated
- Promotes and champions company values across all departments that the role interacts with
- Solid understanding of commercial implications to support team with negotiations and ROI
- ROI positive, with a deep understanding of our customers businesses and industry as a whole
- Define strategic levers at operator level, market and group level
- Support the team to identify and prioritise strategic levers
- Provide support to HoP through management of assigned projects, team training and ensuring team targets align with strategic direction
- Track and feedback on strategy progress to HoP
- Educate internal stakeholders on product development direction
- Analyse market intelligence and carry out business development
- Actively forecast and manage key account metrics
- Maintain and build strong relationships with key contacts, including strategic partners and exec level contacts
- Develop relationships across operator functions such as marketing and product teams
- Hold strategic meetings with operators to review and update on project delivery
- Ensure partners receives the best possible service at every stage of their lifetime with Games Global

Qualifications:
**SKILLS COMPLEXITY AND CREATIVITY**
- Strong critical thinking with the ability to formulate action plans to mitigate risk/issues
- Demonstrate a clear knowledge of how to generate results in a complex commercial environment
- Experience of upselling and revenue generation
- Ability to drive and deliver results in a fast-paced environment
- Strong negotiation skills
- Excellent customer management skills
- Ability to think strategically, particularly with regards to problem solving / issue management

**BEHAVIOURS**
- Competitive
- Open and honest
- Respectful
- Understanding our industry
- Positively challenging through listening and asking questions
- Adopting a customer-first approach
- Accountable
- Adventurous
- Thinking without boundaries
- Embracing change
- Failing fast and learning
- Working well with others
- Using best judgement
- Resilient
- Creative
- Demonstrating a curious mindset
- Learning from others
- Committed
- Living our business philosophy
- Willing to share ideas
- Collaborating with others
- Agile
- Adapting to change
- Delivering on time
- Challenging complacency
- Learning from mistakes and making improvements
- Seeking feedback

**_
Equal Opportunities Statement_**

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants f