Regional Alliance Solution Consultant

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is looking for an experienced Regional Alliance Solution Consultant to join our Alliances team in support of our Canadian regional partners. The Regional Alliance Solution Consultant identifies and aligns ServiceNow capabilities to drive business outcomes for our partners’ positioning of NOW offerings and solutions to our shared end customer. In this role, you will work in close collaboration with regional partner managers to build and execute a partner business plan, so experience working in alliances and partnerships is a must. Additionally, you will provide partner representation to ServiceNow customer account teams and work with your field Solution Consultant counterparts to connect partner strategies and align to our field sales strategies. Activities include providing pre-sales support, technical product and architecture advice, and delivering on-going communication of the latest ServiceNow capabilities as aligned to the strategic priorities defined in the business plan. This is a high-level individual contributor role, with commensurate expectations of performance, professionalism, integrity, communications, and problem solving skills.

**Qualifications** What you need to be successful in this role**:

- Solution Consulting experience in an alliances and channels environment
- Bachelor’s degree (Master’s preferred) in business, IT, or communications
- Working knowledge of modern web technologies and cloud computing
- Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
- Execution focus - proven track record of meeting or exceeding sales targets
- Nimble learning - ability to quickly grasp the essence of new issues and concepts
- Collaboration - the ability to work across teams in a highly matrixed organization
- Influence - the ability to navigate complex partner organizations, identify stakeholders and power players, and build credibility and trust with them
- Bias for action - someone who addresses new opportunities and challenges quickly
- Business acumen - strong understanding of how consulting firms, IT service providers and business process outsourcers make money, as well as the industry pressures they face
- Ability to work with a highly diverse set of partners, identify and respond to the unique needs of each one, with mínimal guidance/supervision

**What you get to do in this role**:

- Work with a spectacular team of seasoned alliances professionals in a positive, inclusive, diverse, and highly collaborative work environment
- Work with the top 10% of partners in ServiceNow’s alliances ecosystem
- Practice true business value selling, with a strong sales support framework
- Design and launch differentiated partner offerings; see your work have an impact
- Work with the industry-leading NOW platform and solutions
- Stay current on ServiceNow product developments/releases
- Provide thought leadership and collaborate with cross functional teams to ensure partner and end-customer success is achieved
- Participate in and deliver Business Reviews and executive briefings
- Provide mentoring and training to peers and other colleagues within our organization
- Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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