Technical Account Manager

1 semana atrás

Sao Paulo, Brasil UiPath Tempo inteiro

Overview:
Our Technical Account Manager team executes upon a wide variety of customer technical enablement efforts, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath.

The Technical Account Manager is entrusted with some of UiPath’s largest and most strategic customers, working with stakeholders across all parts of the business and at all levels.

The Americas Region TAM team is fully remote based across the United States, Canada and Brazil.

**#LI-LC1**

What you'll do at UiPath:

- Take ownership of your customers' technical success with the UiPath platform
- Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
- Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
- Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
- Educate and enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
- Conduct design and code reviews for select automations to reinforce and verify those best practices
- Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
The position may require limited after hours or weekend work

What you'll bring to the team:

- A minimum of 7 years' professional experience in technical customer-facing roles
- Solid background in programming, preferably.NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
- Previous experience with UiPath or other relevant vendor products is highly desired
- SaaS and Cloud technical background with hands-on experience in digital technologies
- Prior experience in technical support or technical consulting is a plus
- Experience in one or more of the following is desirable: Windows and Linux server infrastructure, IT, network troubleshooting, and security
- Strong analytical and problem-solving skills
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Diplomacy, tact, and poise under pressure when working with customers and partners
- Excellent verbal and written communication skills - English fluency is required
- Computer Science degree (or equivalent)
- Willingness to travel approximately 25%

  • Technical Account Manager

    Há 7 dias

    São Paulo, Brasil Infogain - LATAM Tempo inteiro

    About the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...

  • Technical Account Manager

    Há 3 dias

    São Paulo, Brasil Infogain - LATAM Tempo inteiro

    About the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...

  • Technical Account Manager

    Há 3 dias

    São Paulo, Brasil Infogain - LATAM Tempo inteiro

    About the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...

  • Technical Account Manager

    Há 4 dias

    São Paulo, SP, Brasil Infogain - LATAM Tempo inteiro

    About the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...

  • Technical Account Manager

    3 semanas atrás

    Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro

    Ability to communicate on both technical and customer level- High customer empathy- Written and oral communication skills- Technical savvy and eager to learn by yourself- Knowledge on programming languages and APIs- Knowleege on BI/SQL- English skillsJob summaryAre you someone that can make a huge impact on Amazon's ability to support our business growth?...

  • Technical Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Join to apply for the Technical Account Manager role at GRAPHISOFT 1 month ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at GRAPHISOFT Graphisoft empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our...

  • Technical Account Manager

    Há 20 horas

    São Paulo, São Paulo, Brasil Uber for Business Tempo inteiro R$80.000 - R$120.000 por ano

    We're hiring The Uber for Business Technical Account Management team is growing — and we're looking for a Technical Account Manager to join us in our São Paulo office We're a global team, collaborating across regions to help partners bring Uber's products to life through smart, scalable integrations.If you have experience leading partner technology...

  • Technical Account Manager

    Há 5 dias

    São Paulo, Brasil Gamigion Tempo inteiro

    Join to apply for the Technical Account Manager role at Gamigion 1 day ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at Gamigion We Are RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the...

  • Technical Account Manager

    3 semanas atrás

    São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Join to apply for the Technical Account Manager role at GRAPHISOFT 1 month ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at GRAPHISOFT Graphisoft empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our...

  • Technical Account Manager

    3 semanas atrás

    São Paulo, Brasil Gamigion Tempo inteiro

    Join to apply for the Technical Account Manager role at Gamigion 1 day ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at Gamigion We AreRTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the...