Learning Experience Designer, Selling Partner

Há 2 dias

Espírito Santo, Brasil Amazon Spain Services, S.L.U. - B76 Tempo inteiro

Experience in program or project management
- 1+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of Selling Partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
The SPS Learning Experience Design (LXD) team owns and delivers high-quality and engaging learning experiences for 18,000+ associates (inhouse and outsource) across SP Support network in 3 major regions, 10 countries and 36 sites. The team leads analysis, design, development, implementation and evaluation of all learning content that include 150+ curricula offered in three languages (English, Chinese, Japanese) supporting all Amazon stores globally.
**ABOUT THE ROLE**:
This role will build our next generation learning programs for Amazon’s SPS Associates. These Associates serve the Selling Partners who provide a significant portion of Amazon’s amazing product selection. You will prepare frontline associates through the design and build of remote learning programs that work anywhere, anytime. We believe that every employee interaction builds trust, increases performance and drives engagement to enable extraordinary Selling Partner experiences. We are looking for Learning Experience Designers who feels the same way.
**The Learning Experience Designer will**:
Design and develop bar-raising learning associate-facing programs using ADDIE and AGILE methodologies.
- Build asynchronous and/or instructor-led classroom and remote classroom programs, performance assessments, surveys, and learning programs.
- Partner with operations and program leaders to align our learning programs with the expected business outcomes.
- Optimize the use of learning technologies that help us scale.
- Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Associate Learning Experience. Lead efforts to drive continuous performance improvement from those insights.
- Design and transform our learning programs from classroom-based instructor-led training to blended remote programs.
- Communicate progress and opportunities through daily huddles and weekly, monthly, and quarterly business reviews.
- Analyze performance data to determine performance and learning objectives that deliver expected business results from new hire and cross-trained Associates.
- Experience with using Authoring tools: Storyline, Rise, PowerPoint, etc.

  • Learning Experience Designer, Selling Partner

    4 semanas atrás

    Espírito Santo, Brasil Amazon Spain Services, S.L.U. - B76 Tempo inteiro

    Experience in program or project management- 1+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teamsSelling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide...

  • Content Developer, Selling Partner Support Sop

    Há 4 dias

    Espírito Santo, Brasil Amazon Spain Services, S.L.U. - B76 Tempo inteiro

    1 year of experience editing, writing, or proofreading documentation. - Experience using a content management system. - Basic understanding of DITA. - Basic understanding of HTML and XML. - Experience managing complex content projects. - Experience writing for localization. - Mastery of verbal and written English. Key job responsibilities You will work with...

  • Work From Home Seller Partner Support Associate

    Há 16 horas

    Espírito Santo, Brasil Amazon Spain Services, S.L.U. - B76 Tempo inteiro

    * Proficiency (C1/C2 level) in English and French. - Previous experience in a customer service environment. - Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease - Identify customers’ needs, clarify information, research every issue and providing...

  • Enablement Business Partner

    2 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Salesforce Tempo inteiro

    Join to apply for the Enablement Business Partner role at SalesforceContinue with Google Continue with GoogleJoin to apply for the Enablement Business Partner role at SalesforceTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout...

  • Partner Sales Director

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Canonical Tempo inteiro

    Join to apply for the Partner Sales Director - Global System Integrator (GSI) role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Partner Sales Director - Global System Integrator (GSI) role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets....

  • Senior Machine Learning Engineer

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Xometry Tempo inteiro

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...

  • AI Machine Learning Engineer

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil tbo Tempo inteiro

    The Machine Learning R&D Engineer role is responsible for the design, development and implementation of machine learning solutions to serve our organization. This includes ownership or oversight of projects from conception to deployment with appropriate AWS services, Docker, MLFlow, and others. The role also includes responsibility for following best...

  • Enablement Business Partner

    2 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Salesforce Tempo inteiro

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze...

  • Graphic Designer

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Ryz Labs Tempo inteiro

    Join to apply for the Graphic Designer role at Ryz LabsJoin to apply for the Graphic Designer role at Ryz LabsRemote position- From Buenos Aires, ArgentinaRYZ Labs is seeking a skilled Graphic Designer to join our client's team. Our client is a pioneering company revolutionizing how micro-business owners transform their crafting passions into thriving...

  • Azure Machine Learning Engineer

    2 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Netrix Global Tempo inteiro

    Join to apply for the Azure Machine Learning Engineer role at Netrix Global.Netrix Global is seeking a Machine Learning Engineer within the Professional Services – Data Intelligence department. The role involves researching, building, designing, and maintaining artificial intelligence systems responsible for machine learning. The engineer will also serve...