Customer Support Assitant

2 semanas atrás


Curitiba, Brasil Astropay Tempo inteiro

**We are looking for **a Customer Support Assistant to join our t**eam**
**AstroPay** is the global Digital Wallet of choice for thousands of consumers who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of consumer-recognized payment methods.

We have operations in all LATAM and EMEA. We work in a dynamic environment. We improve our product and delivery constantly and to reach the best time to market is our mission. We are open to feedback and we value honesty.

**Tasks**:

- % result and client-oriented position.
- Conciliations of payments on a daily basis.
- Team player, proactive, and problem resolver.
- Contact directly with processors to resolve different situations.

**Requirements**:

- Fluent in written and oral English as a second language.
- Good excel skills.
- Clear Communication Skills.

**Benefits**:

- % remote work.
- Diverse and multicultural work environment.
- Paid parental leave & holidays.
- Extensive opportunities for growth and professional development.



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