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Há 12 horas

Curitiba, Brasil Bebeetechnical Tempo inteiro

Job Description:We are seeking a highly skilled professional to join our team as a Customer Success Analyst.As a key member of our support team, you will play a vital role in ensuring exceptional service for our valued customers.Your primary responsibility will be to troubleshoot complex customer requests, manage the global support queue and backlog, and provide timely solutions to critical support issues.You will combine your technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions and exceed customer expectations.This is an exciting opportunity to leverage your skills and experience in a dynamic and fast-paced environment, where you will have the chance to make a real impact and contribute to the growth and success of our organization.Required Skills and Qualifications:Troubleshooting and Problem-Solving: You possess excellent troubleshooting skills and can identify and resolve complex problems in a timely manner.Technical Expertise: You have advanced knowledge of technical systems and tools, including Chrome Developer Tools and API testing platforms.Communication and Interpersonal Skills: You are an effective communicator with strong interpersonal skills, able to work collaboratively with cross-functional teams and provide exceptional customer service.Benefits:As a Customer Success Analyst, you will enjoy a range of benefits, including:Competitive Salary: You will receive a competitive salary commensurate with your experience and qualifications.Opportunities for Advancement: We offer opportunities for career growth and advancement, allowing you to develop new skills and take on additional responsibilities.Benefits Package: Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.Others:In addition to the above, you will have the opportunity to:Work with a Dynamic Team: You will be part of a dynamic and supportive team that values collaboration and open communication.Develop New Skills: You will have access to training and development opportunities to enhance your skills and stay up-to-date with industry trends.

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