Customer Support Professional
Há 2 dias
Job OverviewWe are seeking a skilled Customer Support Professional to join our team.In this role, you will be responsible for resolving customer issues in a timely and efficient manner.Act as a customer advocate, ensuring that all customers receive exceptional support.Drive resolution of customer issues through effective communication and problem-solving skills.Triage support requests by conducting a first-level investigation of technical product issues.Provide continuous updates on issue resolution status to customers and key stakeholders.Collaborate with the Engineering team to ensure timely resolution of customer issues according to service level agreements.RequirementsThe ideal candidate will possess:Excellent written and verbal communication skills.A university degree in Computer Science, Engineering, or a related technical field.At least 2 years of experience in customer support for commercial software products.A passion for providing technical support and helping customers achieve success.Demonstrated ability to investigate and troubleshoot product issues.Strong problem-solving capabilities in SaaS environments.Independence and willingness to escalate when necessary.Quick learning and adaptability in new products and features.Career-mindedness and willingness to take on new responsibilities.Trustworthiness, teamwork, and transparency.
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Senior Customer Support Professional
Há 11 horas
Curitiba, Brasil Bebeetechnical Tempo inteiroJob Description:We are seeking a highly skilled professional to join our team as a Customer Success Analyst.As a key member of our support team, you will play a vital role in ensuring exceptional service for our valued customers.Your primary responsibility will be to troubleshoot complex customer requests, manage the global support queue and backlog, and...
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Administrative Support Professional
Há 7 dias
Curitiba, Brasil beBeeAdministrative Tempo inteiroWe are seeking an organized and detail-oriented professional to support our team in Brazil. Key Responsibilities Provide day-to-day administrative operational support to leadership and internal teams. Communicate professionally with customers via phone email and in-person in fluent English. Manage and maintain schedules appointments and meeting logistics....
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Software Support Professional
Há 3 dias
Curitiba, Brasil beBeeCustomerSupport Tempo inteiroJob Role Overview We are seeking a skilled Technical Support Specialist to join our client's customer support team. Main Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers. Follow the client’s customer support process and meet established service level agreements (SLAs). Triage...
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Software Support Professional
Há 2 dias
Curitiba, Brasil Bebeecustomersupport Tempo inteiroJob Role OverviewWe are seeking a skilled Technical Support Specialist to join our client's customer support team.Main Responsibilities:Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers.Follow the client's customer support process and meet established service level agreements (SLAs).Triage support...
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Customer Support Manager Latam
Há 6 dias
Curitiba, Brasil TuoTempo Tempo inteiroCompany Description **TuoTempo is the fastest growing healthcare CRM software-as-a-service in Europe specialized in digitizing healthcare providers by redesigning the patient experience. Our groundbreaking technology is the preferred choice of the biggest healthcare providers in Spain, Italy, Brazil, Mexico and other markets. We are now looking to expand...
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Customer Support Assitant
Há 4 dias
Curitiba, Brasil Astropay Tempo inteiro**We are looking for **a Customer Support Assistant to join our t**eam!** **AstroPay** is the global Digital Wallet of choice for thousands of consumers who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of...
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Customer Support Assistant
2 semanas atrás
Curitiba, Brasil Directa24 Tempo inteiroAt Directa24 we are looking for a a **self-motivated Customer Support Specialist**, to add value to our Customer Support team. The main objective **is support our final client (consumers) and provide a solution to them**. If you like to work in a fast-paced environment and are full of **challenges** this is the place for you! What you will be doing: -...
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Customer Experience Specialist
Há 10 horas
Curitiba, Brasil Bebeecustomer Tempo inteiroJob TitleThe Job Title role requires a professional to provide exceptional customer support, resolving inquiries and complaints in a timely and professional manner.Main Responsibilities:Critical Support: Respond to customer inquiries via phone, email, chat, and social media.Issue Resolution: Identify customer issues, troubleshoot problems, and provide...
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Customer Experience Specialist
Há 3 dias
Curitiba, Brasil beBeeCustomer Tempo inteiroJob Title The Job Title role requires a professional to provide exceptional customer support, resolving inquiries and complaints in a timely and professional manner. Main Responsibilities: Critical Support: Respond to customer inquiries via phone, email, chat, and social media. Issue Resolution: Identify customer issues, troubleshoot problems, and provide...
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Customer Support Technician
Há 2 dias
Curitiba, Brasil Infobip Tempo inteiroCompany Description At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents,...