Solutions Consultant

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. **About MoEngage**:
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

**Requirements**:

- Obsessed with solving customer problems.
- Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non - technical leaders
- 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SAAS space for enterprise accounts
- A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities mobile apps bring
- A firm understanding of the challenges faced by B2C & B2C marketers and should be able to formulate firm strategies to tackle the same
- Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
- Technical experience/understanding in any of the following areas: Mobile & web platform, SaaS architecture and ESP architecture
- Good technical knowledge to help clients make appropriate customizations
- Experience running Proof of Concepts with a high conversion rate
- Background in Customer Success, Account Management, project management, or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation etc. is a good to have

**Responsibilities**
- Understands and qualify customer goals and effectively articulate MoEngage's ability to bring value to customers
- Understands the concept of ‘needs based selling’ and articulates and communicates using that language
- Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
- Assist in sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification
- Ensure the success of customer POCs through effective management of success criteria, planning and execution
- Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
- Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
- Influence the improvement of Sales Engineering processes and practices
- Continuously learn and update skills and keep aware of industry trends in the MarTech space

**What We Offer**:

- Passionate team and cutting-edge technology.
- Competitive compensation.
- Personal & Professional growth
- Dynamic and supportive work environment. Flexible work/life balance with generous PTO policy
- ** Why Join Us**

At MoEngage, we are passionate about our team and technology - see below to know more about us.

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.