Servicenow Developer

Há 5 dias


São Paulo, Brasil Wipro Limited Tempo inteiro

**Job Description**:

- **
- Job Title: ServiceNow developer
- Req Id: 99265
- City: Sao Paulo
- State/Province: Sao Paulo
- Posting Start Date: 10/7/25
- Job Description:
**Job Description**:
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Responsabilidades Principais
- projetar e implementar processos de ITSM: Gestão de Incidentes, Problemas, Mudanças, Solicitações e Configuração.
- Liderar implantações e melhorias da plataforma ServiceNow, incluindo Itens de Catálogo, Flow Designer e integrações de CMDB.
- Conduzir workshop e sessões de ideação para definir fluxos de trabalho para atendimento e garantia.
- Colaborar com equipes multifuncionais para alinhar os serviços de TI com os objetivos de negócios.
- Monitorar o desempenho do serviço e impulsionar iniciativas de melhoria contínua.
- Apoiar esforços de automação para reduzir o volume de incidentes e melhorar os tempos de resolução.

Habilidades Requeridas
- Strong expertise in ServiceNow (CSA certified preferred), including scripting, integration, and catalog design.
- Proficiência em framework ITIL e ferramentas ITSM (por exemplo, BMC, OpenText).
- Experiência com CMDB, ATF e análises de plataforma.
- Familiaridade com Java, Spring Boot, SQL e APIs RESTful.
- Excelentes habilidades de comunicação e gestão de stakeholders.

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- Mandatory Skills: Servicenow-Development.

Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.



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