Product Operations Manager

**About the Role**

The fundamental goal of Product Operations is to maximize the value ensure we create the right products to move our business forward. To achieve this goal, we work closely with cross-functional partners across Operations, Marketing, Product and many more, to identify and prioritize new business needs/opportunities, rollout new products or iterate existing ones products.

**About the Safety Team**

The mission of the Safety product group is
_for Uber to be the safest and the most trusted transportation choice and support riders and drivers with empathy and care when things go wrong_. The Product Operations Specialist supporting this Area will play a key role in bringing this mission to life, partnering with key stakeholders throughout the Company to ensure we develop products that our customers want and need.

Our group of product teams build a diverse array of products to serve a wide range of customers - everything from drivers, couriers, riders and eaters. Our products touch 100% of global trips and create innovative solutions requiring tight coordination of hardware, software and operations.
Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
- Lead a community of strategic leaders to encourage meaningful impact to the business
- Maintain regular communications with key partners across the org
- Ensure functional partners are aligned on key objectives for the program/product
- Advise product teams on the global feasibility of products throughout the product lifecycle
- Develop an end-to-end product rollout plan, and project-manage implementation
- Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch
- Track core business metrics related to the product
- Identify key problem areas and/or geographies impacted by the product post-launch
- Surface and advocate for key insights from the business to advise product improvements
- Basic Qualifications
Minimum 4 years of experience in operations, business consulting, finance or similar analytical role
- SQL Proficiency and deep analytical experience to support critical decisions
- Understanding of supply and demand models
- Large scale, global project management experience
- Excellent communication, the ability to engage internal and external customers
- Deep understanding of the user experience
- Ability to use data to inform and support critical decisions
- Prior experience working on global projects, or in an international setting
- Ability to foster collaboration and facilitate teamwork
- Strategic alignment, able to bring key partners across functions together
- Economics or quantitative experience is a plus
- Experience in Safety space ideal but not required

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.