Delivery Manager

Be part of something revolutionary

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

About the role

The Delivery Manager is responsible for all project management activities on one or more o9 client implementations. Project management activities include project planning and tracking, budget planning and tracking, resource management, issue management, risk management, status reporting etc. The Delivery Manager will manage the daily task completion of a cross-functional project team comprising, customer, o9 and partners. The Delivery Manager will also act as the primary interface with the client regarding deliverables, change requests, and sign-offs.

What you’ll do for us- Participate in the complete lifecycle of projects from blueprint to hypercare- Create a detailed project plan and align all stakeholders on the jointly developed project plan, milestones, and timelines- Track plan vs. actuals and document the reasons for any deviations. Develop action plan to mitigate any delays- Provide detailed project status to all stakeholders on the agreed upon cadence- Document vacation schedules for all team members- Approve all timesheets and invoices in a timely manner- Complete any project management and administration tasks required by the client- Ensure each team members knows the tasks and deliverables they have to work on- Document any risks and work with stakeholders to develop mitigation plans- Maintain a detailed issue log with appropriate ETA, ownership and resolution- Provide necessary knowledge transition and documentation to o9 support team post go-live- Continually engage with the customers to manage priorities and expectations- Ensure timely communication with regards to any project or personnel concerns

What you’ll have

Education:
Bachelor's or Master degree

Experience:
- 6-10 years of experience implementing supply chain planning solutions or working in the supply chain/ logistics domain with a focus on planning- Project Management experience through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, and deployment- Experience using agile methodology to deliver enterprise implementations

Skills:
- Knowledge of supply chain solutions- PMP certification is a plus- Strong knowledge of project management principles and artifacts is a must- Knowledge of project management software (Microsoft Project, JIRA etc.), spreadsheet (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is required- Strong verbal, written, presentation and demonstration are required- Ability to work in teams, distributed across locations and time zones

More about us

With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.

Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.

Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore Munich, Toronto.
- o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law._