Empregos atuais relacionados a Technical Account Manager - Brasília - SHIELD
-
Sr Technical Account Manager
Há 4 dias
Brasília, Brasil Nutanix Tempo inteiro**Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Technical Account Manager (TAM) in Brazil to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships, and build trusted advisor relationships with Nutanix...
-
Sr Technical Account Manager
Há 2 dias
Brasília, Brasil Nutanix Tempo inteiro**Hungry, Humble, Honest, with Heart.****The Opportunity**Nutanix is hiring a Technical Account Manager (TAM) in Brazil to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships, and build trusted advisor relationships with Nutanix...
-
Account Manager
Há 5 dias
Brasília, Brasil Azumo Tempo inteiroOverviewWe are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition.This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients).Account Management - Farming (60%)Relationship Ownership: Serve as primary point of contact for...
-
Account Manager
Há 7 dias
Brasília, Brasil Azumo Tempo inteiroOverview We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients). Account Management - Farming (60%) Relationship Ownership: Serve as primary point of...
-
Account Manager
Há 6 dias
Brasília, Brasil South Tempo inteiroHi there!We are South and our client is looking for an Account Manager!Note to Applicants:Eligibility:This position is open to candidates residing in Latin America.Application Language:Please submit your CV in English.Applications submitted in other languages will not be considered.Professional Presentation:We encourage you to showcase your professional...
-
Technical Development Manager
2 semanas atrás
Brasília, Brasil Growmodo GmbH Tempo inteiroAt Growmodo, we empower fast-growing companies by connecting them with top global talent while supporting the careers of creative and tech professionals. Our commitment to excellence drives us daily, as we focus on strong relationships and delivering a “wow” experience to our clients. We’re looking for a **Technical Development Manager** to join our...
-
Account Manager
2 semanas atrás
Brasília, DF, Brasil Qintess Tempo inteiroAccount Manager Sênior - Qintess A Qintess, uma renomada empresa do segmento de TI, está à procura de um profissional talentoso e experiente para exercer o cargo de Account Manager Sênior em regime presencial com contrato CLT. Principais **Responsabilidades**: - Gerenciar a carteira de clientes de forma estratégica, estabelecendo relacionamentos...
-
Account Manager
Há 7 dias
Brasília, Brasil South Tempo inteiroHi there! We are South and our client is looking for an Account Manager! Note to Applicants: Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your...
-
Strategic Accounts Manager
1 semana atrás
Brasília, Brasil Red Hat, Inc. Tempo inteiroThe Red Hat Sales team is looking for a Senior Strategic Accounts Manager to join us in Brasília, Brazil or in Fortaleza, Brazil. In this role, you will develop our relationship with the strategic enterprise accounts in Brazil. You’ll focus on positioning and cross-selling Red Hat’s offerings as you expand our accounts with key Government Customers. As...
-
Manager, Account Management
1 semana atrás
Brasília, Brasil Mastercard Tempo inteiro**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
Technical Account Manager
3 semanas atrás
SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.
Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.
We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in LA, London, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.
**Responsibilities**
As a Technical Account Manager, you will be the expert in our solutions and a trusted advisor to our clients. You will be responsible for maintaining and strengthening client relationships, as well as supporting clients through the implementation of SHIELD’s solutions. You will work closely with the team to provide high quality service and support, such as technical consultation and quick troubleshooting.
- Advise on technical support and product adoption for clients in line with pre-sales, post-sales and the renewal processes
- Work closely across the different teams in SHIELD to provide prompt and professional troubleshooting for any technical challenges faced by clients
- Ability to stand in the client's shoes and dedication to drive high level of client satisfaction
- Perform regular technical account reviews, product trainings and on-site visits to provide insights and analytics for clients
- Assist clients in their upgrades and migration by providing technical support to ensure long-term success
- Be the trusted technical advisor our clients seek and work with the SHIELD product and engineering teams to manage clients’ feature request prioritization
- Pro-actively advocate for SHIELD’s product adoption by identifying opportunities in which our product can better fit with clients’ needs and technology
**Requirements**:
- Minimum Bachelor’s degree in Computer Science, Computer Engineering or related field
- Minimum 3 years of Technical Account Management, Sales engineering or Support engineering experience in the B2B enterprise Software / SaaS / payments industry
- Good knowledge in HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL
- Strong customer focus with an ability to manage multiple priorities and perform in a fast-paced work environment
- Excellent written and verbal communication skills to effectively communicate and present technical concepts to both technical and business audience
