Global Sales Operations Specialist

Company Description

Docplanner builds a world-leading online practice management software for the healthcare sector in the SaaS model. **We help 130,000 doctors and clinics** digitize their practices and deliver exceptional patient experience **in over 13 countries**. We also run marketplace websites that allow **80 million patients** monthly to easily find the right doctor and book an appointment.

**Our mission is to “make the healthcare experience more human”.**

Docplanner was founded in 2012 in Poland. Our team today numbers over 2,200 people based in offices in 7 countries: Poland, Spain, Germany, Turkey, Italy, Mexico and Brazil.

We are backed by awesome and leading venture capital funds including Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners from whom we’ve raised a total of €300 million to date.

We’re looking for the **Global Sales Operations Specialist** to join us in this super ambitious mission.

**Job Description**:
**What you will do**:

- Take part of strategic projects to ensure their success and maximize business impact;
- Ensuring new processes/tools/best practices adoption and creating knowledge base for them;
- Maintain continuous alignment on existing processes;
- Coordinate with local structures implementation of global processes and ensure we are following the same standards;
- Analyze local Sales processes, identifying differences and best practices, and developing solutions and processes that fit all of our countries' needs.
- Work closely with different departments in order to follow up on existing project or help with emerging projects.

This job is challenging because you will not only have to be a great analyst but also require a lot of people skills to **push important changes through all of the levels of our organization** across the globe. This job **never gets boring** because we are in **c**onstant growth and many new challenges** are awaiting all of the time, allowing you to be highly creative and having a huge impact on the course of our business.

**Qualifications**:
**We need you to**:

- Have an undergraduate or master’s degree (preferably in economics, statistics, business or related fields)
- Have good experience in project management, analytics, operations or other positions related to business development
- Are good with numbers and people equally
- Know Excel like a pro
- Have analytical thinking and like creating reports
- Have experience with CRM; Hubspot or Salesforce would be a plus
- Knowing SQL would be a plus
- Have huge ease of learning new tools & skills
- Have a problem-solving mindset
- Perfect communication skills, both written and spoken in English. You will be a part of a global team

Additional Information
**What you will find**
- Equity - That's right. To feel like an owner it's best to be one.
- Great people - We get things done. We know our stuff. And have fun in the process =)
- Leave your comfort zone - There were a handful of us when we started. Now there are over 2,000 of us on 4 continents. We learn and grow so the company can.
- Focus on results, not tasks - Just because you are doing a lot, does not mean that you get a lot done. We measure our impact, not work done.
- Give feedback now, directly - We know very few mind readers. None actually. We don’t read the minds of each other. We ask for and give feedback.
- Keep it simple - Right.
- Do what you love - Alright, we work for the money. Once that is out of the way, why do you do what you do? We believe if you don’t see the meaning in what you do, you should stop doing it right now.
- Hustle, hit, never quit - We’ve been through the highs and lows in business and as a team. We are lucky to have a “losing sucks” syndrome. “Hustle, hit, never quit” in other words. And yes, Nike is better at PR with this one.
- Come As You Are - We believe all human beings, in all their beautiful diversity, should have equal rights and opportunities, be treated with dignity and respect. Period.

**What do we offer?**
- Competitive salary offer based on market reference
- Parking spot in the building
- Food stamps of R$ 30,00 per day worked
- Transportation voucher
- Health plan (with 30% co-participation)
- Dental care
- Group life insurance
- Gympass
- Yoga Class (now online)
- Stock Options after 6 months at home (5 years grace period)
- Club of Partnerships with agreements and discounts
- Working hours: Monday to Friday, from 9am to 6pm (Flexible).

Besides:

- Startup work environment
- Great real possibilities for professional growth
- A career in an ambitious and rapidly growing company
- Autonomy and impact on what you do